Hiscox

Business Analyst

• Requirements Gathering and Analysis: Build a strong understanding of end-to-end user journeys & processes, their supporting technologies & data outputs
Accurately and efficiently elicit, challenge, and document scope, processes & requirements while bringing the end user/s along the change journey
Produce high quality business and technical analysis deliverables, including but not limited to, user stories, functional and non-functional specifications, ‘as is’ and ‘to be’ process models
Ensure traceability of requirements and user stories throughout the entire change lifecycle
Apply product management best practices and insights that challenge the business to think about the “right” solution
Data Product Management: Develop, document and maintain business requirements for critical partner processes that include quote to bind, policy, and commission data flows
Partner with stakeholders to review and update requirements to reflect contractual changes and market changes
Collaborate with IT to identify and/or implement new data points from the source system to meet all partner data needs.
Collaborate with data engineers to implement business requirements within the data warehouse and partner exports as requirements change
Validates data and signs off on reports within test environments to confirm application accuracy, functionality and EDM Standards are met
Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed.
Data inquiries include questions related to data issues, availability of data, and potential alternatives to source data
Stakeholder Communication & Collaboration: Build relationships and trust with senior stakeholders, understanding goals, objectives and desired outcomes, and bringing them on the journey of engagement
Maintain a close working relationship with partners in Operations, Technology, and the business.
Meet with external stakeholders(partners) to understand their data needs and pain points to build trust and growth opportunities
Communicate technical concepts to non-technical audiences and vice versa

Senior Data Business Analyst