Hiscox

Product Owner

Hiscox

full-time

Posted on:

Location Type: Hybrid

Location: York • United Kingdom

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About the role

  • Develop and execute the product roadmap, ensuring alignment with the value stream OKRs.
  • Conduct workshops and analysis activities to design and define appropriate delivery iterations – gather requirements, assess value, ensure work is prioritised and focused on delivering maximum value for our colleagues.
  • Write clear and concise user stories, acceptance criteria and product specifications.
  • Prioritise and manage the product backlog, ensuring it is maintained and refined.
  • Work with the Agile Delivery Lead/s (ADLs) to ensure there is a steady flow of work for the squad/s aligned to the product roadmap.
  • Create and own dashboards to track metrics, utilise the data to inform future backlog items that target waste and inefficiency.
  • Be the first point of contact for the squad/s to answer any product-related questions, clarify requirements and support the ADL to remove blockers.
  • Act as the voice of the customer to ensure everyone understands the business value of the backlog items.
  • Working with the ADL to coordinate and participate in all Agile ceremonies for the product – stand-ups, refinement, planning and retrospectives.
  • Provide feedback on the product roadmap, resolving risks, issues and blockers raised by the squad/s – escalating to the Product Manager as needed.
  • Report on actual vs. expected progress and any knock-on impact to the product roadmap.
  • Manage key stakeholder relationships and communicate effectively to keep them informed.
  • Monitor and analyse product performance, identifying areas for improvement and making data-driven decisions.
  • Coordinate product launches, ensuring effective communication to internal customers and stakeholders.
  • Stay up-to-date with industry best practices and trends in product management, technology and user experience.
  • Work with the other members of the Technology Services Product Chapter to share knowledge, best practices and develop as a team – as a Product Owner, you will coach and mentor Associate POs to support their career development.
  • Actively participate in the wider product management community to aid continuous learning, innovation, best practice and alignment with Hiscox engineering teams.

Requirements

  • Prior experience working with Technology Infrastructure tools, systems and platforms.
  • Prior experience in a product-related role or environment – working in Agile delivery teams, managing a backlog to ensure business value is prioritised, delivered and embedded.
  • An aptitude for customer centric problem solving and challenging the status quo.
  • Relevant qualifications (e.g. Certified Scrum Product Owner).
  • Experience working with Agile collaboration (e.g. Jira, Confluence, etc.) and product management tools.
  • Experience of writing business requirements that can be picked up by engineers and implemented.
  • Detail-oriented with a focus on quality and delivering value to customers.
  • Detailed understanding of Agile methodologies (Kanban, Lean, Scrum) and product management frameworks.
  • Excellent written and verbal communication skills, with the ability to effectively convey complex ideas to both technical and non-technical stakeholders.
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities (dealing with any associated conflict due to competing priorities).
  • Demonstrable analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions.
  • Highly organised, with the ability to prioritise tasks and meet deadlines.
Benefits
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile methodologiesKanbanLeanScrumproduct management frameworksuser storiesacceptance criteriabusiness requirementsdata analysisproduct backlog management
Soft Skills
customer centric problem solvingdetail-orientedexcellent written communicationexcellent verbal communicationcollaborativeadaptabilityanalytical skillsproblem-solving skillsorganisational skillsprioritisation
Certifications
Certified Scrum Product Owner