Hiscox

Senior People Advisor

Hiscox

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • 🇺🇸 United States

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Salary

💰 $85,000 - $115,000 per year

Job Level

Senior

About the role

  • Responsible for query management in relation to global HR and employment -related policies and processes escalating to third line specialists where required.
  • The ability to manage themselves with minimal guidance and have the confidence to problem solve with limited need to escalate to Manager
  • Management of all advisors and some transactional HR Services relating to the full employee lifecycle against agreed quality targets and SLAs.
  • Responsible for the maintenance of all employee documentation to agreed standards and in accordance with data regulations and other legislative requirements
  • Support the People Experience Lead - Advisory by role modelling our values and coaching, mentoring and providing guidance to the People Experience Advisors by providing direction, assisting with the workflow and monitoring quality, outcomes and output.
  • Develop, maintain and manage business relationships through engagement with stakeholders, third party providers and CoEs
  • Ensure accurate and timely processing of employee lifecycle processes, such as onboarding and offboarding processes, including documentation, putting the employee experience at the forefront
  • Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion
  • Identify and lead opportunities to improve processes to enhance the employee experience and service delivery, leveraging tech and automation.
  • Support continuous improvement efforts.
  • Act as a subject matter expert for the People Experience Hub on Group wide projects and initiatives
  • Develop and maintain positive relationships with People colleagues, the business and other key stakeholders

Requirements

  • Previous experience in HR preferably in the ER space
  • Excellent time management skills. Able to plan and prioritise work across a broad range of subject areas working to tight deadlines where required
  • Truly passionate about the employee and manager experience
  • Excellent customer service
  • Problem solving skills, and able to relate policies and procedures to specific individual situations in a pragmatic manner
  • Excellent communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
  • Continuous Improvement mindset and skills. Curious and willing to improve processes to enhance the employee experience and drive improvements.
  • Data and technology savvy. Able to use data to drive decisions.
Benefits
  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short- term disability and long-term disability coverage
  • 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees’ mental health and wellbeing
  • Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
  • Dynamic, creative and value-driven culture
  • Modern and open office spaces, complimentary drinks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR policiesemployee lifecycle managementonboarding processesoffboarding processesdata regulationsprocess improvementemployee documentation managementconfidential information handlingproblem solvingcustomer service
Soft skills
time managementcommunicationrelationship buildingcoachingmentoringindependent judgementdiscretioncontinuous improvement mindsetengagementconfidence