Service Line Director
HireUp Talent
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • United States
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Job Level
About the role
- Serve as the business unit leader for an assigned affordable housing service line
- Own financial results and delivery performance across a portfolio of engagements
- Ensure pricing integrity, scope control, and labor optimization
- Identify and mitigate margin risks
- Hold Project Managers accountable for contract performance, budgets, timelines, and quality
- Standardize workflows and compliance controls
- Build trusted, institutional client relationships
- Lead, coach, and evaluate Project Managers against financial and delivery outcomes
- Drive scalable improvements to productivity and margin performance
- Manage service line documentation, reporting, and compliance records with accuracy and timeliness
Requirements
- Bachelor’s degree required (Master’s preferred) or equivalent executive-level experience
- 10+ years in affordable housing administration (HUD – HCV/PBV, Public Housing, PIH, LIHTC, PBRA, SEMAP)
- 5+ years managing managers or senior leaders
- Experience overseeing large or complex portfolios (1,000+ vouchers or multi-site operations preferred)
- Direct P&L or budget accountability required
- Experience presenting to Executive Directors, Boards, or public stakeholders preferred
Benefits
- Professional development
- Travel 50-80% as projects entail
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial results managementdelivery performance optimizationpricing integrityscope controllabor optimizationcontract performance managementbudget accountabilitytimelines managementquality assuranceportfolio management
Soft Skills
leadershipcoachingevaluationrelationship buildingcommunicationaccountabilityproblem-solvingorganizational skillstrust buildingperformance improvement
Certifications
Bachelor's degreeMaster's degree (preferred)