IT Digital Manager – Systems & Integrations
HireHawk
contract
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Administer and maintain ATS, CRM, communication, and operational platforms
- Manage user permissions, roles, and access controls
- Ensure system reliability, uptime, and performance
- Troubleshoot issues and coordinate with vendors when necessary
- Maintain documentation and internal system standards
- Build and maintain integrations between ATS, CRM, Slack, email, payroll, and productivity tools
- Configure triggers, automations, and workflow logic
- Monitor integration failures and resolve sync errors
- Improve handoffs across Sales → Recruiting → Onboarding → Account Management
- Reduce manual processes through automation
- Analyze operational workflows and identify inefficiencies
- Implement technology solutions to streamline operations
- Standardize processes across departments
- Support scaling operations without adding administrative overhead
- Ensure data consistency across platforms
- Maintain reporting dashboards and operational tracking
- Support leadership with reliable business metrics
- Implement best practices for data hygiene and usage
- Manage authentication policies and user access security
- Maintain backup and recovery procedures
- Monitor system usage and permissions
- Support compliance and data protection practices
Requirements
- 5 years managing business systems, integrations, or operations technology
- Experience with ATS, CRM, or recruiting/HR tech platforms
- Hands-on automation and workflow configuration experience
- Experience working in SaaS-heavy environments
- Technical Skills
- Integrations
- Workflow automation and process mapping
- Data structure understanding and reporting concepts
- Ability to document technical processes clearly
- Working Style
- Hands-on builder and problem solver
- Process-oriented and detail-driven
- Able to translate business needs into system solutions
- Comfortable working independently in a remote environment
- Strong communicator with non-technical teams
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ATSCRMautomationworkflow configurationdata structurereportingintegrationsprocess mappingsystem reliabilitydata hygiene
Soft Skills
problem solverprocess-orienteddetail-drivenstrong communicatorability to document technical processestranslate business needsindependent worker