Hireframe

Operations Associate – Manager

Hireframe

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Own inventory planning, forecasting, and replenishment for short shelf-life products
  • Build and maintain production schedules and demand forecasts
  • Track inventory levels, rate of sale, yields, expirations, and risk flags
  • Identify operational risks early (stock-outs, excess inventory, aging product)
  • Own and manage Airtable as the core operations system
  • Maintain clean, accurate, and structured operational data
  • Build dashboards, trackers, and workflows using Airtable and Excel
  • Present data clearly and visually to summarize issues and proposed solutions
  • Manage operational communication with U.S. customers, distributors, and partners
  • Handle emails, follow-ups, timelines, and coordination with a high level of professionalism
  • Clearly summarize problems, root causes, and recommended actions for leadership
  • Support customer service and order-related coordination as needed
  • Use AI tools (ChatGPT and similar) to improve workflows, communication, and analysis
  • Be highly tech-savvy and comfortable adopting new tools and systems quickly
  • Continuously improve operational processes and documentation
  • Operate with a high sense of ownership and accountability
  • Be proactive, reliable, and detail-oriented in a fast-paced startup environment
  • Support cross-functional needs as the business scales

Requirements

  • Prior experience in an operations-focused role (inventory, supply chain, planning, or forecasting)
  • Experience managing short shelf-life or perishable inventory
  • Hands-on experience working with Airtable
  • Experience working with U.S. customers and U.S.-based clients
  • Excellent written and spoken English (emails, summaries, presentations)
  • Strong Excel skills (forecasting, planning, tracking)
  • Extremely detail-oriented, organized, and proactive
  • Highly tech-savvy, comfortable using AI tools and modern software
  • Comfortable working US Central Time hours
  • Experience in food, CPG, manufacturing, or consumer products (Nice-to-Have)
  • Startup or high-growth company experience (Nice-to-Have)
  • Familiarity with inventory forecasting, production planning, or demand planning systems (Nice-to-Have)
Benefits
  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory planningforecastingreplenishmentproduction schedulingdata analysisExcelAirtableAI toolsdemand planningoperational processes
Soft Skills
detail-orientedorganizedproactiveprofessionalismcommunicationownershipaccountabilityreliabilityproblem-solvingcross-functional collaboration