Hire Overseas

Project Manager

• Attend team meetings, take clear and concise notes, and circulate summaries with next steps
• Maintain internal trackers and follow-up lists to ensure tasks don’t fall through the cracks
• Assist with scheduling, inbox management, and documentation across tools
• Learn and document internal systems and workflows
• Manage and respond to simple team or client inquiries via email or chat
• Build familiarity with the company’s healthcare systems and tools
• Support onboarding and follow-up tasks for internal or client-facing projects
• Help identify common challenges and improve communication flow
• Track deadlines, deliverables, and ownership across multiple teams
• Use project management tools like **Notion, Slack, and Linear** to manage visibility and progress
• Create and share weekly status updates, summaries, and reports
• Assist leadership with planning, process improvement, and documentation

Project Manager – Healthcare Operations

Accounts Receivable

• Own the invoicing, collections, and AR function for an industrial cleaning company
• Manage invoicing, follow up on outstanding balances, set up new vendors, and work directly inside QuickBooks Online and Monday CRM
• Point of contact for customers calling about billing questions
• Generate and send invoices to commercial and industrial clients accurately and on time
• Maintain organized billing records and ensure invoices reflect correct pricing, terms, and job details
• Support the migration of historical billing data from Workflow into QuickBooks Online
• Follow up on outstanding invoices and overdue accounts through phone and email
• Manage the full collections cycle from initial follow-up through resolution
• Track aging reports and prioritize collections activity based on account status
• Communicate professionally and clearly with clients to resolve billing disputes and collect balances
• Set up new vendors in QuickBooks Online and maintain accurate vendor records
• Coordinate with the owner on vendor terms, documentation, and onboarding requirements
• Support basic bookkeeping tasks as skill level allows
• Maintain accurate records inside Monday CRM alongside QuickBooks Online
• Keep both systems current and flag any discrepancies between platforms
• Support process improvements as the business scales toward higher volume

Accounts Receivable Specialist – Billing, Collections

Support Engineer

• Serve as the first technical responder for inbound user issues
• Triage problems using runbooks while applying independent technical judgment
• Identify whether issues can be resolved directly or require engineering escalation
• Communicate clearly and confidently with both technical and non-technical users
• Navigate production databases and internal tooling to investigate issues
• Use **SQL**, command-line tools, or scripts to validate data and identify root causes
• Troubleshoot user-facing blockers without defaulting to escalation
• Verify fixes and confirm resolution before closing issues
• Translate user pain points into clear, actionable technical bug reports
• Communicate directly with engineers in Slack and issue trackers
• Provide strong technical context so engineers can move quickly
• Follow issues through deployment and confirm user impact post-fix
• Support onboarding, credentialing, and access workflows
• Perform hands-on tasks such as account resets, permission changes, and configuration fixes
• Ensure users can successfully access and operate the platform
• Track active issues, dependencies, and follow-ups across systems
• Maintain clean internal trackers and task hygiene
• Improve troubleshooting documentation and runbooks
• Identify recurring issues and recommend process or product improvements

Support Engineer, SQL Experience

Customer Success Manager

• Monitor the shared lender reply inbox daily and ensure nothing is missed or left unaddressed
• Track and organize incoming lender responses across active deals
• Flag promising lender feedback and deal responses to the submissions team promptly
• Keep communication threads organized and easy to reference across active submissions
• Update the CRM accurately and consistently after every lender interaction
• Maintain clean records on deal status, follow-up dates, and lender responses
• Help manage the submission workflow across all active deals in the pipeline
• Ensure CRM data reflects real-time deal status so the team always has a clear picture
• Learn to review and scrub deals before they go out to lenders
• Match deals with appropriate lenders based on deal profile and lender appetite
• Send deals out to lenders once you have a solid understanding of the process
• Develop the ability to read bank statements and make a basic judgment on deal quality over time

Inbox & CRM Coordinator – Lending Operations

Financial Planning and Analysis

• Build and formalize a structured monthly reporting package including full financial statements and department-level Budget versus Actual reports
• Partner with department leaders to extract operational data and standardize reporting workflows
• Develop scenario models to guide pricing, revenue, and program decisions
• Provide board-ready financial presentations and insights
• Manage multi-year capital expenditure budgets
• Oversee project-level cash flow tracking and variance analysis
• Review vendor contracts and monitor milestone-based spending
• Maintain a rolling 13-week cash flow forecast to ensure liquidity planning
• Maintain audit-ready financial records and oversee tax compliance coordination
• Monitor loan covenant compliance and lender reporting requirements
• Serve as the internal systems lead for accounting and financial management platforms, owning modules including A/P, A/R, billing, fixed asset schedules, and financial reporting
• Improve data integrity across POS and accounting systems
• Identify and automate manual reconciliation processes using reporting tools and Excel-based workflows
• Lead annual insurance renewal processes
• Partner with brokers to evaluate coverage and cost impact
• Analyze premium shifts and their effect on the operating budget

Project Manager – Healthcare Operations

Accounts Receivable Specialist – Billing, Collections

Support Engineer, SQL Experience

Inbox & CRM Coordinator – Lending Operations

Finance Manager