Hire Overseas

Sales & Client Support Specialist

Hire Overseas

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Handle essential day-to-day tasks including quotes, CRM updates, reseller merchandising, and data reporting
  • Serve as a professional point of contact for clients and partners
  • Communicate effectively through phone, video, and written channels
  • Follow up with clients and partners on open items, quotes, and pending decisions
  • Represent the sales team externally when needed
  • Process product quotes with Territory Managers and Resellers
  • Perform data entry for merchandising resellers with accuracy
  • Update internal systems including CRM and sales and commission databases
  • Assist with lead generation using Bond Finder and related tools
  • Organize, download, and distribute reports across Amazon and internal analytics platforms
  • Maintain and update the Product Information Management system
  • Manage reseller content setup and updates
  • Track and report on reseller scorecards
  • Support project management tasks using ClickUp or similar tools
  • Draft and refine Standard Operating Procedures
  • Support ad hoc management-directed projects as they arise
  • Schedule and post approved content on social media platforms
  • Track, follow up on, and report on outreach email campaigns

Requirements

  • Excellent written and spoken English communication skills
  • Strong attention to detail: accuracy and consistency are non-negotiable in this role
  • Proficiency with Microsoft 365 including Teams, SharePoint, Excel, and related tools
  • Highly dependable, proactive, and adaptable to established systems and workflows
  • Comfortable communicating with clients and partners via phone, video, and written channels in a professional, confident manner
  • Availability to work Monday through Friday, 9 AM to 6 PM EST with occasional weekend support as needed
  • Nice to Have: Familiarity with CRM systems, Adobe Creative Suite, or PIM platforms
  • Prior experience supporting sales, operations, or e-commerce teams
  • Experience with Amazon Seller Central or distribution-focused reporting tools
Benefits
  • Paid Time Off in accordance with company policy
  • Observance of Holidays per company guidelines
  • 100% remote setup so you can work wherever you're most productive
  • Exposure to CRM tools, PIM platforms, and Amazon reporting workflows
  • Supportive, process-driven team with clear systems and defined expectations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data reportingdata entrylead generationproject managementStandard Operating Proceduresreseller merchandisingsales reportingcontent managementemail campaignsaccuracy
Soft Skills
communication skillsattention to detaildependabilityproactivityadaptabilityprofessionalismconfidenceorganizationteam collaborationclient relations