Marketing Manager – Membership Growth, Engagement
Hire Overseas
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Own the inbound membership pipeline from schools, referrals, community programs, and local partners
- Manage direct communication with prospective members
- Implement structured follow-up workflows to increase conversion rates
- Coordinate with on-site staff to ensure tours and touchpoints are executed properly
- Track and report on lead status and closing performance
- Design and execute a structured first-year member journey
- Improve onboarding materials and engagement processes
- Ensure every new member receives consistent communication and orientation
- Monitor engagement data to identify early retention risks
- Rapidly master internal membership and club management software
- Serve as the internal super user for membership data and communication systems
- Maintain data integrity across platforms
- Build automation workflows to reduce manual follow-up
- Use AI tools to create newsletters, social posts, and member updates
- Balance acquisition content with community engagement messaging
- Maintain a premium and consistent brand voice
- Track performance of communication efforts
- Implement structured processes to coordinate with on-site staff
- Track tours, member feedback, and engagement metrics
- Analyze usage and satisfaction data to recommend improvements
- Provide leadership with structured reporting and insights
Requirements
- 5+ years of experience in Marketing Operations, Sales Operations, or Growth roles
- Experience in recurring revenue environments such as membership or subscription models
- Strong process design and workflow automation skills
- Advanced written communication skills
- Comfort managing CRM or membership software systems
- High level of autonomy and accountability
- Strong analytical mindset with the ability to translate data into action
Benefits
- Up to 14 days of Paid Time Off annually (starting Day 1)
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you feel productive
- High-visibility role with direct executive exposure
- Ownership over membership growth and lifecycle systems
- Opportunity to modernize marketing operations inside an established organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow automationdata analysismembership managementCRM managementcommunication systemsreportingonboarding processesengagement metricslead trackingcontent creation
Soft Skills
written communicationautonomyaccountabilityanalytical mindsetprocess designcoordinationcommunity engagementleadershipcustomer serviceproblem-solving