
Operations Specialist, Landscaping
Hire Overseas
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Tech Stack
About the role
- Manage email correspondence with clients and vendors
- Handle inbound calls via VOIP and route them appropriately
- Follow up with HOAs, real estate partners, and new leads
- Build, adjust, and troubleshoot daily schedules in LMN
- Coordinate job assignments with field crews (English and Spanish speaking)
- Ensure next-day operations are fully prepared before signing off
- Maintain CRM records and assist with the transition to HubSpot
- Keep LMN data clean, accurate, and optimized
- Manage files, Google Drive, and internal documents so information stays organized and accessible
- Build simple presentations, guides, and reports for field teams
- Update employee instructions and support documentation as needed
- Collaborate with the website designer when content or updates are required
Requirements
- **2–4+ years** in operations, coordination, or administrative support
- Experience in **landscaping, construction, home services, or field-service operations** is a strong plus
- Strong communication skills and confidence handling both clients and crew members
- High attention to detail, strong follow-through, and comfort managing many moving parts
- Competence with tools like **Google Workspace, WhatsApp, QuickBooks, ADP**, and CRM platforms
- Ability to work early PST hours (6am–7am and 9am–4pm) or split shifts with another coordinator
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementschedulingCRM managementdata optimizationpresentation buildingdocumentation supportfile management
Soft Skills
communicationattention to detailfollow-throughorganizational skillscollaboration