
Operations Specialist, Bilingual Spanish
Hire Overseas
part-time
Posted on:
Location Type: Remote
Location: Argentina
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Tech Stack
About the role
- Build, manage, and troubleshoot daily and weekly schedules using **LMN**
- Coordinate job assignments for both English and Spanish-speaking crews
- Ensure schedules and jobs are fully prepared for the following day before sign-off
- Resolve conflicts, gaps, or last-minute changes quickly and calmly
- Maintain accurate data inside **LMN**, CRM systems, and internal trackers
- Support implementation and ongoing use of **HubSpot** as the CRM
- Keep files, Google Workspace, and internal documentation organized and current
- Identify system inefficiencies and recommend improvements
- Support onboarding and internal training on LMN workflows
- Conduct or assist with **LMN trainings in Spanish** for field teams
- Build simple guides, reports, presentations, and employee instructions
- Manage email correspondence with clients and vendors
- Handle inbound VOIP calls and route or resolve inquiries
- Conduct cold outreach and follow-up for HOAs and real estate agents
- Maintain professional, timely communication across all touchpoints
Requirements
- **2 to 4+ years** of experience in operations, coordination, or field-service support
- Background in **landscaping, construction, home services, or field operations** is a plus
- Familiarity with **LMN or Aspire** preferred
- Strong systems mindset and ability to think critically under pressure
- Comfortable training teams and explaining workflows, including **in Spanish**
- Clear communicator who manages multiple priorities without constant oversight
- Experience with tools such as **WhatsApp, Google Workspace, QuickBooks, ADP**, and CRM platforms
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LMNCRM systemsHubSpotGoogle WorkspaceQuickBooksADPSpanish language trainingreport buildingpresentation skillsworkflow management
Soft Skills
critical thinkingcommunicationorganizationconflict resolutiontime managementteam trainingmultitaskingcalm under pressureclient correspondenceinbound call handling