Create the infrastructure that empowers others to build—designing the guardrails, documentation, training, and support structures that help team members bridge from idea to implementation
Maintain the GROMO AI tool repository with strong organization, version control, and quality standards
Design workflows that ensure tools are discoverable, properly onboarded, and embedded into daily operations
Track manual-to-automation percentage across GROMO workflows, establish baseline metrics, and provide strategic visibility to leadership
Build shared infrastructure and reusable components that reduce time-to-prototype from weeks to days
Increase AI tool adoption rates quarter-over-quarter, with a target of 80% of GROMO team members actively using at least one AI tool
Conduct workflow audits to identify where AI tools are underutilized and create intervention plans to close adoption gaps
Establish baseline metrics for manual-to-automation percentage and track quarterly improvement toward a target of 40% automation coverage
Build training programs and enablement materials that progressively develop team capability from foundational AI literacy to hands-on tool building
Lead 2-3 high-visibility technical projects per quarter that require collaboration between multiple teams
Prototype and validate AI tool concepts quickly to prove value and secure stakeholder buy-in before full-scale implementation

Requirements

Bachelor's degree in Computer Science, Engineering, Business, Operations, or related field (or equivalent experience)
7-10 years of project management, technical program management, or marketing operations experience, including managing complex, cross-functional initiatives
Demonstrated experience building with AI/LLM tools (e.g., Claude Code, VS Code, Cursor, ChatGPT, Glean agents) to solve operational problems or create productivity tooling
Track record of enabling others through training, coaching, or technical enablement programs—not just building for others, but teaching them how to build
Hands-on experience writing code or building with AI coding assistants (Python, JavaScript, or similar languages preferred)—you should be comfortable prototyping, iterating, and shipping functional tools
Experience with Git and GitHub (or GitLab/Bitbucket) for version control, repository organization, and collaboration—comfortable with branching, pull requests, code review workflows, and maintaining organized repo structures with clear documentation and deprecation protocols
Track record of maintaining internal tool libraries or repositories—establishing organization standards, documentation practices, and governance that keep assets discoverable and prevent technical debt accumulation
Ability to assess technical feasibility and engage with engineering teams as a credible partner, understanding architecture tradeoffs and implementation complexity
Strong understanding of modern marketing technology stacks, including marketing automation platforms (Iterable, Braze), CRM systems (Salesforce), and workflow management tools (Asana, Jira, Linear)
Proficiency in SQL for data validation, segmentation logic verification, and campaign analysis
Familiarity with API integrations, serverless deployment, automation frameworks, and AI agent architectures
Proven ability to design and execute enablement programs that drive behavior change and capability building across distributed teams
Strong facilitation skills—able to run workshops, hackfests, office hours, and training sessions that make technical concepts accessible
Experience with Agile, Scrum, Waterfall, or hybrid project management methodologies; PMP, CAPM, CSM, or equivalent experience expected
Process design expertise—able to map current-state workflows, identify inefficiencies, and architect improved future-state processes
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences and create clear, actionable documentation
Demonstrated ability to influence without authority, driving adoption and alignment across distributed teams through coaching and relationship building
Experience building communities of practice or centers of excellence that foster knowledge sharing and collective learning.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI toolsLLM toolsPythonJavaScriptSQLGitGitHubAPI integrationsautomation frameworksprocess design

Soft Skills

trainingcoachingfacilitationinfluence without authoritycommunicationcollaborationproblem-solvingcapability buildingrelationship buildingworkshop facilitation

Certifications

PMPCAPMCSM