hims & hers

Senior Project Manager, Strategic Initiatives

hims & hers

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $125,000 - $140,000 per year

Job Level

Senior

About the role

  • Lead end-to-end execution of high-impact initiatives that align with business objectives; concept to completion, ensuring timely delivery and high quality project deliverables, hitting milestones, clear documentation and proactive communication.
  • Develop and manage new and existing external pharmacy partnerships including establishing standardized processes and best practices, development of KPIs, identifying areas of improvement - process or systematic, leading recurring business reviews and serving as primary point of contact.
  • Drive performance of external pharmacy partnerships for key milestones to ensure on time customer delivery and operational goals.
  • Collaborate with cross functional groups, including but not limited to Pharmacy Partners, Operations, System Product teams, CareOps (CX and Telemed) and balance stakeholders, customer, clinical and business needs.
  • Own clear and regular communication on progress, potential blockers and escalations with relevant stakeholders, including Operations senior leadership.
  • Continuously monitor and analyze performance to identify patterns, trends and opportunities for improvement and implement recommendations.
  • Document issues, decisions, and process changes to ensure transparency and continuous improvement.

Requirements

  • 8-10+ years of experience in project management or operations manager, preferable in order management
  • BS/BA degree is required, MBA preferred
  • Hands-on experience leading cross-functional initiatives from planning to execution, preferably in a dynamic business environment
  • Strong written and verbal communication skills; experience presenting to cross-functional, technical and non-technical stakeholders in easily understood formats
  • Ability to build strong relationships, collaborate effectively across all levels of the organization, from senior executives to operational teams, and influence key stakeholders.
  • Ability to synthesize complex data, generate insights, and drive data-informed decision-making.
  • Success in analytical and operations role within a rapidly growing company: balancing data-driven quantitative and qualitative inputs for rapid decision-making and execution
Benefits
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementoperations managementdata analysisKPI developmentprocess improvementcross-functional collaborationperformance monitoringdocumentationbusiness reviewsorder management
Soft skills
communicationrelationship buildingcollaborationinfluencedata synthesisinsight generationdecision-makingproblem-solvingstakeholder managementpresentation skills
Certifications
BS/BA degreeMBA
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