
Program Manager, Learning – 6-Month Contract
hims & hers
contract
Posted on:
Location Type: Hybrid
Location: Gilbert • Arizona • United States
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Salary
💰 $90,000 - $105,000 per year
About the role
- Orchestrate the end-to-end workflow from SOP publication through training readiness, managing all activities between content creation and execution
- Develop and maintain comprehensive project timelines across multiple learning workstreams and departments
- Prioritize and sequence work for content designers and contractors, providing clear direction and information needed for development
- Create and implement quality assurance processes to ensure training materials meet standards before site deployment
- Coordinate with 20+ subject matter experts across Dispense, Fulfillment, PIT, Non-Sterile Compounding, Sterile Compounding, Automation, and Facilities
- Facilitate alignment meetings and communication between SMEs, content designers, and learning teams
- Manage stakeholder expectations and maintain clear communication channels across all levels
- Build strong partnerships with vendors and contractors supporting content development
- Guide development of visual training guides, competency assessments, and knowledge check quizzes based on SOPs
- Determine enrollment strategies and identify which groups require training for each program
- Ensure facilities and operations training aligns with launch requirements and regulatory standards
- Prepare comprehensive handoff documentation for the site learning manager and team
- Maintain project tracking systems and dashboards using Asana, Smartsheets, and Google platforms
- Identify risks, bottlenecks, and dependencies; develop mitigation strategies proactively
- Provide regular status updates to leadership on progress, challenges, and resource needs
- Ensure all deliverables meet quality standards and launch deadlines
Requirements
- 5+ years of program or project management experience, preferably in learning & development, operations launch, or organizational change
- Proven track record managing complex, multi-stakeholder initiatives with competing priorities
- Strong coordination skills with demonstrated ability to influence without direct authority
- Experience managing 15+ stakeholders simultaneously across different functional areas
- Exceptional organizational skills with keen attention to detail and quality
- Proficiency with project management and collaboration tools (Asana, Smartsheets, Google Workspace)
- Excellent communication skills with ability to translate technical information for diverse audiences.
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementquality assurancecontent developmenttraining readinessrisk managementstakeholder managementenrollment strategiesvisual training guidescompetency assessmentsknowledge check quizzes
Soft Skills
coordinationinfluence without authorityorganizational skillsattention to detailcommunicationrelationship buildingproblem-solvingprioritizationtime managementadaptability