hims & hers

Program Manager, Learning – 6-Month Contract

hims & hers

contract

Posted on:

Location Type: Hybrid

Location: GilbertArizonaUnited States

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Salary

💰 $90,000 - $105,000 per year

About the role

  • Orchestrate the end-to-end workflow from SOP publication through training readiness, managing all activities between content creation and execution
  • Develop and maintain comprehensive project timelines across multiple learning workstreams and departments
  • Prioritize and sequence work for content designers and contractors, providing clear direction and information needed for development
  • Create and implement quality assurance processes to ensure training materials meet standards before site deployment
  • Coordinate with 20+ subject matter experts across Dispense, Fulfillment, PIT, Non-Sterile Compounding, Sterile Compounding, Automation, and Facilities
  • Facilitate alignment meetings and communication between SMEs, content designers, and learning teams
  • Manage stakeholder expectations and maintain clear communication channels across all levels
  • Build strong partnerships with vendors and contractors supporting content development
  • Guide development of visual training guides, competency assessments, and knowledge check quizzes based on SOPs
  • Determine enrollment strategies and identify which groups require training for each program
  • Ensure facilities and operations training aligns with launch requirements and regulatory standards
  • Prepare comprehensive handoff documentation for the site learning manager and team
  • Maintain project tracking systems and dashboards using Asana, Smartsheets, and Google platforms
  • Identify risks, bottlenecks, and dependencies; develop mitigation strategies proactively
  • Provide regular status updates to leadership on progress, challenges, and resource needs
  • Ensure all deliverables meet quality standards and launch deadlines

Requirements

  • 5+ years of program or project management experience, preferably in learning & development, operations launch, or organizational change
  • Proven track record managing complex, multi-stakeholder initiatives with competing priorities
  • Strong coordination skills with demonstrated ability to influence without direct authority
  • Experience managing 15+ stakeholders simultaneously across different functional areas
  • Exceptional organizational skills with keen attention to detail and quality
  • Proficiency with project management and collaboration tools (Asana, Smartsheets, Google Workspace)
  • Excellent communication skills with ability to translate technical information for diverse audiences.
Benefits
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementquality assurancecontent developmenttraining readinessrisk managementstakeholder managementenrollment strategiesvisual training guidescompetency assessmentsknowledge check quizzes
Soft Skills
coordinationinfluence without authorityorganizational skillsattention to detailcommunicationrelationship buildingproblem-solvingprioritizationtime managementadaptability