
Social Media Manager
Hilton Grand Vacations
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • United States
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About the role
- Lead the organic content strategy and execution across Hilton Grand Vacations’ social media channels
- Manage and mentor a team of social media specialists responsible for content creation, publishing, and optimization
- Own the social content calendar, ensuring alignment with brand priorities, campaigns, and key initiatives
- Oversee social copy development and approvals, maintaining a consistent brand voice across channels
- Partner closely with Community Management and Customer Engagement teams to ensure content aligns with audience needs and sentiment
- Collaborate with PR, Legal, and Corporate Communications teams to support brand initiatives and executive communications
- Support crisis and high-risk moments by providing content guidance and messaging support, in partnership with the broader social and communications teams
- Stay current on platform trends, formats, and functionality to inform content recommendations and experimentation
- Continuously evaluate content performance and workflows to identify opportunities for improvement and efficiency
- Perform other duties as assigned
Requirements
- Experience with SM management tools such a as Sprinklr
- Experience running SM CoE for a global organization.
- Flexible schedule.
- BA/BS/Bachelor's Degree
- 5-7 years of related experience
- 2 years of management or supervisory experience
Benefits
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content strategycontent creationcontent optimizationsocial media managementsocial copy developmentcontent performance evaluationcrisis communication
Soft Skills
leadershipmentoringcollaborationcommunicationflexibility
Certifications
Bachelor's Degree