Special Events Coordinator
Hilton Grand Vacations
full-time
Posted on:
Location Type: Hybrid
Location: Gatlinburg • Tennessee • United States
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About the role
- Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
- Implements site inspections, permit hearings, planning meetings and event execution.
- Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
- Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
- Develops site-specific operations plans for all aspects of event production (traffic management & parking, waste management, pedestrian flow, emergency & medical services, etc.).
- Forecasts resource requirements and develop event staffing plans.
- Settles and supervises resource requirements for each event.
- Leads venue relations and expectations throughout the event production life cycle.
- Builds, maintains and implements schedules, budgets & event status.
- Sources venues; recommends and engages catering to implement quality event within predetermined budget.
- Negotiates agreements with outside providers and subcontractors to ensure lower cost & highest quality of service.
- Builds and submits purchase orders.
- Secures all vital permits for event execution.
- Builds and maintains positive relationships with event vendors.
- Coordinates with other departments to ensure the successful delivery of an event.
- Builds and distributes event itineraries and anticipates guest needs and exceeds their expectations.
- Prepares shipping/transport of event related supplies by placing orders for items from vendors.
- Researches and stays up-to-date on event trends.
- Provides outstanding customer service in accordance with the Company standards.
Requirements
- 1-2 years of previous event management in direct-to-consumer sales.
- Possess strong organizational & administrative skills.
- Current proficiency with MS Office, including Word, Excel & Outlook.
- Ability to work any day of the week and any shift to include weekends and holidays.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event managementresource forecastingevent staffing planningbudget managementvenue sourcingcontract negotiationevent productioncustomer service
Soft Skills
organizational skillsadministrative skillscommunication skillsrelationship buildingproblem-solving