Hilton Grand Vacations

Marketing Representative – Pre Arrival

Hilton Grand Vacations

full-time

Posted on:

Location Type: Remote

Location: Hawaii • United States

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Salary

💰 $17 per hour

Job Level

Junior

About the role

  • Contact Owners and guests through multiple touch points, such as outbound calls and email offer the opportunity to preview Hilton Grand Vacations property through a direct booking of timeshare appointments prior to the guest arrival.
  • Manage call list provided and make required number of outbound phone calls per day to meet production requirements
  • Sell local tours and activities while performing exceptional vacation planning concierge services.
  • Promote HGV Ultimate Access events.
  • Remote work a possible option depending on business need, meeting IT and work space qualifications and meeting minimum performance standards.
  • Proactively works with management to resolve any customer related challenges that may arise.
  • Willing and able to complete any reasonable request from management.
  • Completes other administrative duties and tasks, as assigned by management

Requirements

  • High School Diploma/GED
  • Able to work flexible schedules including mornings, evenings, weekends and holidays
  • Minimum 1 year of customer service experience
  • Thorough understanding of the local area, restaurants, sightseeing, locations, directions, and optional tours
  • Excellent verbal and written communication
Benefits
  • Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan.
  • Medical, Dental, and Vision insurance
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunicationproblem-solvingflexibilityvacation planningadministrative skills
Certifications
High School DiplomaGED