Hilton Grand Vacations

Principal IT Operations – Planning

Hilton Grand Vacations

full-time

Posted on:

Location Type: Hybrid

Location: Orlando • Florida • United States

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Job Level

Lead

Tech Stack

PMP

About the role

  • Oversee day-to-day execution of strategic initiatives, ensuring alignment with organizational goals and timely delivery of key milestones. Act as a force multiplier for the CTO by managing follow-ups, tracking KPIs, and resolving blockers.
  • Lead or support planning and execution of high-priority projects. Develop and maintain project plans, timelines, and stakeholder communications. Coordinate across departments to ensure accountability and progress.
  • Build and maintain Excel-based dashboards to track operational performance, productivity, and strategic alignment. Use Excel to consolidate data, create visualizations, and support executive decision-making.
  • Prepare briefing materials, agendas, and follow-ups for executive meetings. Ensure that leadership is equipped with the right data and context to make informed decisions.
  • Facilitate collaboration across departments, ensuring that initiatives are well-coordinated and that dependencies are managed proactively.

Requirements

  • BA/BS/bachelor’s degree
  • 10+ years in operations, project management, or strategic planning roles.
  • Proficiency in Excel, including pivot tables, charts, and dashboard creation.
  • Experience working with executive leadership and cross-functional teams.
  • Proficiency in PowerPoint for executive-level presentations.
  • PMP or similar certification is a plus.
Benefits
  • Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!)
  • Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Excelpivot tableschartsdashboard creationproject managementstrategic planning
Soft Skills
leadershipcollaborationcommunicationproblem-solvingaccountability
Certifications
PMP