Hightouch

AI Operations, GTM

Hightouch

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $160,000 - $200,000 per year

About the role

  • Audit GTM workflows across sales, marketing, and CS to identify high-impact opportunities for AI and agentic automation.
  • Design and build agentic workflows using tools like Clay, Claude, and Hightouch that replace manual busywork and accelerate pipeline
  • Own the AI context layer. Build and maintain Claude skills, Glean knowledge resources, knowledge graphs, and other systems that make our AI tools smarter over time
  • Stay obsessively current on new AI releases, models, and tooling. Prototype fast, cut what doesn't work, and bring what does back to the team
  • Lead enablement across GTM teams. Train reps, marketers, and CSMs on new AI-powered workflows and drive sustained adoption.
  • Work closely with the RevOps and Systems team to make sure everything you build plugs cleanly into the existing stack

Requirements

  • You've probably already built something with Clay or Claude that nobody asked you to build
  • You've worked in RevOps, GTM Operations, or Solutions Engineering and understand how go-to-market teams actually operate day-to-day
  • You're a learner first. You stay on top of AI releases, you experiment constantly, and you get excited when a new model drops because you immediately see how it applies
  • You're also a natural teacher. You can take something complex and make it click for a rep who just wants to know how to close faster
  • You're comfortable with APIs, prompts, and stitching tools together
  • You thrive when there's no playbook. This role is new and you'll be writing the rules as you go
  • Nice To Have: Experience building enrichment and outreach workflows with Clay
  • Nice To Have: Experience building with Claude, including skills, custom prompts, and agentic workflows
  • Nice To Have: Familiarity with knowledge graphs and building AI context layers (Glean, vector search, RAG systems)
  • Nice To Have: Background at a data or developer tools company
  • Nice To Have: Experience with Hightouch or the composable CDP / data activation ecosystem
  • Nice To Have: You've run internal enablement or training programs before and people actually showed up to the second session
Benefits
  • meaningful equity compensation in the form of ISO options
  • early exercise and a 10-year post-termination exercise window
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI automationagentic workflowsAPIsknowledge graphsdata activationenrichment workflowscustom promptsGleanClaude skillsHightouch
Soft Skills
teachinglearningcommunicationadaptabilityproblem-solvingtrainingcollaborationcreativityleadershipinnovation