HighTechLending, Inc

Outside Sales

• Build and grow referral networks in the community
• Know how to turn conversations into closings
• Want full control of their pipeline and income
• Are ready to scale something meaningful in 2026

Mortgage Loan Officer, Branch Manager – Outside Sales

Customer Support

• Be the first point of contact for prospective and existing mortgage clients.
• Conduct outbound and inbound calls to make initial contact, confirm basic contact information.
• Determine whether the customer would like to speak with a licensed Loan Originator, and transfer or schedule the customer accordingly.
• Use approved scripts and professional communication techniques to explain the purpose of the call, answer general non-loan-specific questions, and refer all mortgage-related questions to a licensed Loan Originator.
• Support team goals by meeting established call volume, contact, transfer, appointment-setting, documentation, and compliance-quality benchmarks.
• Maintain accurate and detailed customer records, including call notes, follow-up activity, and updated contact information, within the company’s CRM system.
• Proactively manage customer follow-ups and schedule appointments for licensed Loan Originators.
• Utilize professional communication skills to build rapport, maintain customer engagement, address general concerns, and ensure a positive customer experience.
• Provide timely documentation, reporting, and customer feedback to Sales Leadership to support process improvements and enhance the customer experience.
• Adhere to company policies, procedures, compliance requirements, and approved communication guidelines at all times.
• Perform additional duties and responsibilities as assigned to support the ongoing needs of the organization.

Mortgage Loan Officer, Branch Manager – Outside Sales

Telemarketer – Customer Service Representative