Highspot

Senior Product Manager – AI

Highspot

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • 🇮🇳 India

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Job Level

Senior

About the role

  • You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements, then manage the backlog through the product development process from discovery to general availability.
  • You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
  • You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
  • You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
  • Own the roadmap for AI features related to coaching insights, rep scoring, skill reinforcement, and conversation intelligence.
  • Drive discovery with customers, internal SMEs, and sales leaders to uncover pain points and surface areas where AI can improve productivity, engagement, or skill growth.
  • Work across systems—analytics, content, LMS, and CRM—to unify data into actionable insights.
  • Validate new capabilities with customers using prototypes, mockups, and early betas; measure adoption and iterate quickly.
  • Define and measure key success metrics (e.g., coaching engagement, learning retention, time-to-proficiency).
  • Champion intuitive UX design for multi-modal inputs (text, voice, video) and outputs.
  • Be a thought partner on how to embed AI ethically, explainably, and practically in a high-trust enterprise environment.

Requirements

  • 5–8 years of PM experience in B2B SaaS, ideally in sales enablement or learning tech, with a proven ability to ship products in agile environments.
  • 2+ years working with AI/ML teams, including experience in NLP, NLU, or Generative AI applications.
  • Skilled at leading cross-functional teams to deliver high-quality, end-to-end product experiences across complex user scenarios with multiple personas.
  • Strong problem-solver with a track record of turning ambiguous inputs into structured roadmaps and impactful outcomes.
  • Comfortable working with technical teams—able to discuss trade-offs with engineers and collaborate with data scientists on AI strategy.
  • Exceptional communication and stakeholder management skills, with the ability to align executives, sales teams, and designers.
  • Highly detail-oriented and user-obsessed, with a passion for crafting polished, intuitive experiences that drive adoption.
  • Resilient in fast-paced, ambiguous environments, with the ability to prioritize, multitask, and go beyond role boundaries when needed.
Benefits
  • Equal Opportunity Statement
  • Diversity at our company

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementagile methodologiesAImachine learningnatural language processingnatural language understandinggenerative AIdata analysisUX designkey success metrics
Soft skills
problem-solvingcommunicationstakeholder managementdetail-orienteduser-obsessedresiliencemultitaskingcollaborationleadershipstrategic thinking