Highspot

Senior Product Manager – AI

Highspot

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Job Level

Senior

About the role

  • You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements, then manage the backlog through the product development process from discovery to general availability.
  • You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
  • You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
  • You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
  • Own the roadmap for AI features related to coaching insights, rep scoring, skill reinforcement, and conversation intelligence.
  • Drive discovery with customers, internal SMEs, and sales leaders to uncover pain points and surface areas where AI can improve productivity, engagement, or skill growth.
  • Work across systems—analytics, content, LMS, and CRM—to unify data into actionable insights.
  • Validate new capabilities with customers using prototypes, mockups, and early betas; measure adoption and iterate quickly.
  • Define and measure key success metrics (e.g., coaching engagement, learning retention, time-to-proficiency).
  • Champion intuitive UX design for multi-modal inputs (text, voice, video) and outputs.
  • Be a thought partner on how to embed AI ethically, explainably, and practically in a high-trust enterprise environment.

Requirements

  • 5–8 years of PM experience in B2B SaaS, ideally in sales enablement or learning tech, with a proven ability to ship products in agile environments.
  • 2+ years working with AI/ML teams, including experience in NLP, NLU, or Generative AI applications.
  • Skilled at leading cross-functional teams to deliver high-quality, end-to-end product experiences across complex user scenarios with multiple personas.
  • Strong problem-solver with a track record of turning ambiguous inputs into structured roadmaps and impactful outcomes.
  • Comfortable working with technical teams—able to discuss trade-offs with engineers and collaborate with data scientists on AI strategy.
  • Exceptional communication and stakeholder management skills, with the ability to align executives, sales teams, and designers.
  • Highly detail-oriented and user-obsessed, with a passion for crafting polished, intuitive experiences that drive adoption.
  • Resilient in fast-paced, ambiguous environments, with the ability to prioritize, multitask, and go beyond role boundaries when needed.
Benefits
  • Equal Opportunity Statement
  • Diversity at our company
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementagile methodologiesAImachine learningnatural language processingnatural language understandinggenerative AIdata analysisUX designkey success metrics
Soft Skills
problem-solvingcommunicationstakeholder managementdetail-orienteduser-obsessedresiliencemultitaskingcollaborationleadershipstrategic thinking