HighLevel

QA Engineering Manager – Lead Gen Team

HighLevel

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Define and execute the overall Quality Engineering vision, strategy, and roadmap aligned with organizational goals
  • Design, implement, and evolve advanced test strategies, automation frameworks, and quality best practices for large-scale SaaS applications
  • Drive the adoption of an Automation-First approach by building robust automated test platforms and internal developer tooling that accelerate innovation and increase engineering velocity
  • Lead the transition toward Test-Driven Development (TDD) and shift-left testing practices integrated seamlessly within CI/CD pipelines
  • Own end-to-end quality for multiple products, ensuring consistent quality standards across all offerings
  • Drive excellence in non-functional testing, including performance, scalability, reliability, failover, security, and cross-platform compatibility
  • Lead, coach, and manage a growing team of Quality Engineers and SDETs, fostering a culture of technical excellence, ownership, and continuous improvement
  • Build and scale a multi-disciplinary QA organization covering automation, platform QA, data quality, and performance engineering
  • Partner closely with Engineering and Architecture teams early in the design phase to influence system testability, architecture decisions, and quality outcomes
  • Establish and maintain clear, data-driven quality metrics, KPIs, and dashboards to provide real-time visibility into release readiness, product stability, and production health
  • Act as the final quality authority for major releases and customer-facing deployments

Requirements

  • A minimum of 8+ years of experience in Software Quality Engineering, with at least 3 years in a people management or QA leadership role within a SaaS environment
  • Proven experience defining and implementing advanced test strategies, automation frameworks, and developer tooling in modern SaaS platforms
  • Strong and demonstrable understanding of SaaS CRM systems, particularly sales and marketing automation products
  • Deep knowledge of microservices-based architectures, cloud platforms such as GCP/AWS, and modern CI/CD pipelines
  • Hands-on experience integrating automated testing and TDD practices into continuous integration and continuous delivery workflows
  • Enthusiasm for leveraging GenAI and AI agents to enhance testing productivity, efficiency, and intelligence
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities