HighLevel

Staff Product Manager – Creators

HighLevel

full-time

Posted on:

Location Type: Remote

Location: India

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Own the Creators Product Vision & Strategy – Define and execute the roadmap for HighLevel’s Courses platform, serving 1.1M+ monthly active learners, with a strong focus on engagement, completion, and long-term retention in a B2B2C environment.
  • Own the end-to-end learner journey from first course interaction to completion, repeat engagement, and reactivation, identifying drop-offs, friction points, and opportunities to improve learner outcomes and business impact.
  • Drive Learner Growth & Monetization – Improve learner adoption, stickiness, and outcomes while supporting revenue expansion through improved course discovery, consumption, and progression experiences.
  • Deliver Core Learning Experiences – Lead the end-to-end development of features that enhance course creation, consumption, progress tracking, and learner success at scale.
  • Champion UI/UX Excellence – Partner closely with design and engineering to deliver intuitive, accessible, and mobile-friendly learning experiences with a strong emphasis on usability and performance.
  • Experiment & Optimize – Design, execute, and analyze A/B tests to validate hypotheses, improve engagement metrics, and optimize learner journeys across web and mobile.
  • Scale & Reliability – Continuously improve platform scalability, performance, and reliability to support a large and growing learner base.
  • Collaborate Cross-Functionally – Work across engineering, design, data, marketing, and customer-facing teams to drive adoption and elevate learner satisfaction.
  • Leverage Data for Decisions – Use analytics and experimentation insights to prioritize roadmap investments and measure product impact.
  • Own Outcomes, Not Just Features – Deliver measurable improvements in learner engagement, retention, completion rates, and overall platform growth.

Requirements

  • 8+ years of Product Management experience, with a strong focus on B2C or B2B2C learning platforms serving 2M+ monthly active users.
  • Proven track record of shipping impactful product features that drive measurable improvements in learner engagement, completion, retention, and business growth.
  • Deep understanding of UI/UX principles for learning experiences, with the ability to partner closely with design teams to deliver intuitive, accessible, and high-quality user journeys.
  • Experience driving creator growth and monetization within subscription, marketplace, or creator-led business models.
  • Familiarity with SaaS and creator platform growth levers, including creator activation, engagement loops, retention, lifecycle optimization, and audience monetization.
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementA/B testingData analysisUI/UX design principlesSaaSMonetization strategiesEngagement metricsCourse developmentPerformance optimizationGrowth strategies
Soft Skills
CollaborationStrategic thinkingProblem-solvingCommunicationLeadershipCross-functional teamworkUser-centric mindsetAnalytical thinkingAdaptabilityCreativity