Program Manager, People
HighLevel
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $110,000 - $145,000 per year
About the role
- Own end-to-end execution of US benefits administration, including vendor coordination, annual renewals, open enrollment, compliance activities, audits, and documentation.
- Partner with brokers, Finance, Payroll, and Legal to ensure benefits programs are administered accurately and compliantly.
- Act as an SME for Benefits and R&R programs across the industry, advising People leadership on market trends, regulatory changes, and design improvement.
- Manage and maintain rewards and recognition programs, including program administration, communications, and ongoing enhancements.
- Gather employee feedback and participation data to support continuous improvement of benefits and recognition offerings.
- Coordinate well-being and employee support initiatives to ensure alignment across programs.
- Contribute to benefits planning and renewals, including recommendation of vendor changes, plan design shifts, and long-term cost optimization initiatives.
- Own vendor evaluation and performance management, including broker selection, contract negotiations (with guidance), and service-level accountability.
Requirements
- 8+ years of experience in people programs, benefits design and administration, HR operations, or related roles.
- Strong hands-on experience administering US benefits programs, including vendor coordination and compliance support.
- Demonstrated ability to manage projects or programs with multiple stakeholders and dependencies.
- Experience supporting rewards and recognition programs is strongly preferred.
- Comfort operating in environments with changing priorities and evolving scope.
- Strong organizational skills with the ability to manage both steady-state work and project-based initiatives.
- Clear communicator who can explain programs, processes, and next steps to a variety of audiences.
- Ability to work independently within defined direction and escalate appropriately when decisions are needed.
- Experience working in remote-first or distributed environments.
Benefits
- U.S. benefits administration
- Rewards & recognition design and administration
- Well-being and employee support initiatives
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
US benefits administrationvendor coordinationcompliance activitiesauditsbenefits designproject managementrewards and recognition programscontract negotiationscost optimization
Soft skills
organizational skillsclear communicationindependent workstakeholder managementadaptability