HigherVisibility

Senior Brand Success Manager

HigherVisibility

full-time

Posted on:

Location Type: Hybrid

Location: Memphis • Tennessee • United States

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Salary

💰 $55,000 - $75,000 per year

Job Level

Senior

About the role

  • Serve as the strategic quarterback for your portfolio of client partnerships, ensuring delivery excellence, revenue growth, and long-term brand trust.
  • Own and lead day-to-day client communications across SEO, PPC, Paid Media, Analytics, Web, and emerging channels
  • Act as the senior liaison between clients and internal execution teams
  • Drive alignment between performance data, business objectives, and campaign strategy
  • Develop and present compelling client decks, including QBRs, annual reviews, and competitive analyses
  • Oversee client reporting communications to ensure clarity, accuracy, and strategic insight, not just data delivery
  • Anticipate client needs, monitor competitive landscapes, and proactively recommend growth opportunities
  • Mentor and guide Brand Success Managers and other team members within assigned partnerships
  • Confidently engage VP and C-suite stakeholders with executive presence and persuasive storytelling
  • Travel for in-person meetings and industry events (typically 2–3 times annually)

Requirements

  • Digital Marketing Agency experience is a MUST.
  • 5–7 years of account management experience (agency experience required)
  • Proven success in managing multiple brand partnerships simultaneously
  • Strong analytical skills with the ability to translate data into strategy
  • Executive presence and confidence when presenting to senior leadership
  • Exceptional relationship-building skills
  • Natural problem solver who takes initiative and drives innovation
  • Ability to balance strategic vision with operational execution
Benefits
  • Fully Remote
  • Flexible PTO
  • Employee-First Culture
  • Work-From-Home Stipend
  • Medical, Dental, Vision
  • 401K Matching
  • Life Insurance
  • Strong company camaraderie and collaborative leadership
  • Opportunities to grow with a nationally recognized agency
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SEOPPCPaid MediaAnalyticsClient ReportingData AnalysisCampaign StrategyCompetitive AnalysisBrand ManagementDigital Marketing
Soft Skills
Client CommunicationRelationship BuildingStrategic ThinkingProblem SolvingInitiativeMentoringExecutive PresencePersuasive StorytellingTeam LeadershipOperational Execution