Higher Logic

Strategic Account Director

Higher Logic

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Serve as a strategic partner to key decision-makers and stakeholders in assigned enterprise accounts, driving cross-sell and up-sell initiatives across business units.
  • Develop and execute account expansion plans tailored to the unique structure, goals, and challenges of each client organization.
  • Establish trusted, advisory relationships with C-level and senior executives, articulating Higher Logic's value proposition in the context of the customer's strategic priorities.
  • Collaborate closely with Customer Success, Product, and Marketing teams to align solutions with customer needs and influence the customer roadmap.
  • Lead the orchestration of complex sales cycles, including multi-stakeholder negotiations, executive presentations, and contract development.
  • Maintain a high level of knowledge about Higher Logic's solutions and the broader market landscape to anticipate client needs and provide thought leadership.
  • Consistently meet or exceed growth targets for assigned accounts.
  • Accurately forecast revenue and maintain detailed documentation of pipeline activity and customer engagements.
  • Conduct all business in accordance with Higher Logic policies and procedures.
  • Other job-related duties as assigned.

Requirements

  • Demonstrated ability to navigate complex enterprise environments and influence senior-level decision-makers.
  • Exceptional communication, presentation, and interpersonal skills.
  • Deep understanding of enterprise sales strategy, value-based selling, and account planning.
  • Highly strategic, analytical, and results-oriented with a strong commercial acumen.
  • Adept at identifying business opportunities, negotiating contracts, and closing high-value deals.
  • Comfortable working independently in a dynamic, fast-paced environment.
Benefits
  • EEO Disclosure: Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise sales strategyvalue-based sellingaccount planningnegotiating contractsclosing high-value dealsrevenue forecastingpipeline management
Soft Skills
communication skillspresentation skillsinterpersonal skillsstrategic thinkinganalytical skillsresults-orientedcommercial acumenrelationship buildinginfluencing skills