High 5 Games

B2B Account Coordinator

High 5 Games

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Job Level

Junior

About the role

  • Support B2B Account Managers in managing assigned iGaming operator accounts
  • Assist with game launch coordination, including timelines, documentation, and internal handoffs
  • Prepare and maintain partner performance reports (GGR, engagement, retention, etc.)
  • Track KPIs and flag trends, issues, or opportunities to Account Managers
  • Coordinate partner requests with internal teams (Product, Compliance, Marketing, Tech)
  • Help execute promotional campaigns, feature placements, and marketing initiatives
  • Maintain accurate account records, launch trackers, and partner documentation
  • Assist with meeting preparation, follow-ups, and action item tracking
  • Support account renewals, upsell preparation, and new partnership evaluations as needed
  • Ensure timely communication and high-quality service for all partner inquiries.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field, or equivalent relevant experience
  • 1–3 years of experience in account coordination, account support, operations, or business development
  • Experience in iGaming, online casino, or land-based gaming is strongly preferred
  • Exposure to B2B relationships, partner support, or client services is a plus
  • Familiarity with iGaming KPIs (GGR, retention, engagement) is preferred but not required
  • Experience working with cross-functional teams is a plus.
Benefits
  • Equal employment opportunities
  • No discrimination based on race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account coordinationaccount supportoperationsbusiness developmentperformance reportingKPI trackinggame launch coordinationpromotional campaign executionfeature placementpartner documentation
Soft Skills
communicationorganizational skillsteam collaborationproblem-solvingattention to detailtime managementcustomer servicefollow-upaction item trackingrelationship management
Certifications
Bachelor’s degree