HICX

Chief Marketing Officer

• Define and refine HICX's positioning in the competitive supplier management landscape
• Develop compelling messaging that differentiates our platform from competitors
• Create value propositions tailored to different buyer personas across enterprise organisations
• Own competitive intelligence and win-loss analysis programs to continuously sharpen our market position
• Partner with sales leadership to develop and execute GTM strategies for new product launches and market expansion
• Build sales enablement materials including pitch decks, battle cards, ROI calculators, and MEDDIC-aligned tools
• Develop customer evidence programs including case studies from key accounts
• Design and implement pricing and packaging strategies
• Enable our growing sales organisation with tools and training to effectively articulate value throughout enterprise sales cycles
• Support demand generation and content marketing campaigns.
• Conduct market research to identify trends in supplier management and procurement technology
• Analyse customer needs across different industries and geographies
• Provide input on product roadmap based on market demands and competitive dynamics
• Track and report on key metrics including pipeline contribution, win rates, and competitive displacement
• Collaborate with product management to ensure market requirements inform product development
• Partner with the BDR function to improve outbound messaging and targeting
• Work with professional services to identify upsell opportunities and improve services margins
• Support customer success in developing expansion strategies within existing accounts

Product Marketing Director

Marketing

• HICX is seeking an experienced and results-oriented Vice President of Marketing to accelerate our next stage of growth globally.
• Reporting to the Chief Executive Officer you will own end to end marketing from field programs and digital demand to PR, Communications and Brand.
• Build scalable programs that fuel revenue growth and support HICX’s expansion plans.
• Own end to end marketing from field programs and digital demand to PR, Communications and Brand.
• Build and execute integrated programs across demand generation, ABM, events, content, PR and brand to drive pipeline and revenue.
• Partner across Sales, Product and Customer Success to align messaging and GTM execution.
• Own regional brand and thought-leadership, through analyst outreach, executive visibility and customer advocacy.
• Manage participation in key industry events, conferences, and strategic partnerships that enhance market visibility.

Vice President of Marketing

• Report to the Chief Executive Officer and own end-to-end marketing globally
• Build scalable programs across field programs, digital demand, PR, communications and brand to fuel revenue growth
• Develop and execute integrated demand generation to drive qualified leads and accelerate the sales pipeline
• Continuously optimise demand generation via A/B testing, attribution modelling and data insights
• Refine positioning and messaging for Global 5000 decision makers and support go-to-market impact
• Partner closely with Sales, Product and Customer Success to align messaging and maximise impact
• Own regional brand and thought-leadership through analyst outreach, executive visibility and customer advocacy
• Manage participation in key industry events, conferences, and strategic partnerships to enhance market visibility
• Own marketing funnel metrics from lead acquisition through to conversion
• Foster a culture of accountability, experimentation and data-driven decision making

Support Engineer

• Review, triage and respond to customer queries in a timely and accurate way, via the help desk tool or by email
• Identify customer needs and help customers use specific feature
• Assist Level 2 support on periodic status calls with our customer
• Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Document customer-specific processes
• Follow up with customers to ensure their technical issues are resolved
• Maintain weekly reports on customer inquiries, responses and feedback so as to develop customer service analytics and trends
• Gather customer feedback and share with our Customer Success, Engineering and Product Teams

Technical Support Analyst

Sales

• Shape and execute the go to market strategy from initial prospect engagement through to deal closure and expansion
• Lead a go to market function encompassing New Business, Client Sales, Business Development, Partnerships and Solution Consulting
• Develop and execute a global unified revenue strategy by building teams and implementing systems and processes for sustained growth
• Build and scale the go to market engine at HICX and transform how enterprises manage their suppliers
• Personally engage in strategic deals and customer relationships when needed
• Ensure accurate sales forecasting and pipeline management
• Collaborate with Marketing to ensure demand generation and brand growth are aligned with revenue goals
• Partner with Product to ensure customer and market insights inform the roadmap and GTM priorities
• Recruit, hire, and develop top talent

Senior Vice President, Sales

Product Designer

• HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management.
• Learn more about HICX.
• HICX helps Global 5000 companies to organize and manage their supplier data.
• The HICX Supplier Management platform enables businesses with thousands of suppliers to efficiently on-board and manage the end-to-end lifecycle of all suppliers, and to find, re-use and maintain supplier data and information across any spreadsheet, app or system. High quality supplier data is essential to digital transformation and the key to becoming customer of choice for all suppliers. Some of the world’s largest companies, in a wide range of industries, trust HICX for the management of their supplier data; these include BAE Systems, Mondelez, Baker Hughes and EDF Energy.

Product Marketing Director

Vice President of Marketing

Vice President of Marketing

Technical Support Analyst

Senior Vice President, Sales

UI Designer