Hibachibot Korean BBQ

Call Center Representative

• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Communicating with customers through various channels and responding promptly to customer inquiries.
• Ensures customer satisfaction and support by providing prompt and accurate service to promote brand loyalty.
• Troubleshooting products following the complaint handling process.
• Communicate with and inform supervisor of any problems or issues that arise.
• Ensuring performance goals are met.
• Knowledgeable on systems, products, services, and best practice.
• Coordinating with other departments to resolve issues.
• Other duties as assigned.