Lead and actively contribute to the design, development, testing, and delivery of I/DD software solutions, including hands-on coding, refactoring, and optimization.
Own delivery for the I/DD engineering roadmap by prioritizing work, managing sprint execution, and aligning engineering efforts with business and customer needs.
Partner closely with Product, Operations, Support, Implementation, and Client Success to understand requirements, address customer pain points, and deliver scalable, high-quality solutions.
Mentor, coach, and develop engineers through code reviews, best practices, and ongoing technical guidance, while supporting hiring and team growth as needed.
Drive continuous improvement in engineering processes using Agile and Scrum practices to increase throughput, reduce defects, and minimize rework.
Ensure timely resolution of complex customer issues, including Tier 3 escalations, and act as a technical subject matter expert for the I/DD platform.
Advocate for engineering and DevOps excellence, including system performance, reliability, and security, to protect PHI and support long-term platform stability.
Track delivery progress, identify risks, and escalate resource or timeline concerns while advocating for investments needed to meet commitments.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent industry experience.
5+ years of professional software engineering experience, with strong full-stack development expertise.
2+ years of experience leading or managing software engineering teams, including mentoring and performance development in a fast-paced environment.
Proven ability to remain hands-on with the codebase, with an expectation to spend a portion of time actively coding, reviewing code, and engaging in technical design and architecture.
Experience with technologies including C#, .NET Framework, .NET, SQL Server, PostgreSQL, Angular, cloud architectures (AWS/Azure), event-driven systems (e.g., RabbitMQ), and financial systems such as accounting, billing, and payroll.
Strong understanding of Agile and Scrum methodologies, including sprint planning, backlog prioritization, and delivery execution.
Demonstrated engineering leadership with a focus on building high-performing, collaborative teams, including experience working with hybrid US/India teams.
Excellent analytical, problem-solving, and communication skills, with the ability to engage effectively with cross-functional partners and leadership.
Ability to balance multiple priorities, drive results, and take ownership of outcomes while remaining adaptable in a changing environment.
Passion for quality, continuous improvement, and delivering solutions that create real value for customers.
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role

Benefits

competitive health plans
paid time-off
company paid holidays
401K retirement program with a Company elected match
other company sponsored programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

C#.NET Framework.NETSQL ServerPostgreSQLAngularcloud architecturesevent-driven systemssoftware engineeringfull-stack development

Soft Skills

mentoringproblem-solvingcommunicationcollaborationadaptabilityanalytical skillsownershipleadershipcontinuous improvementcustomer engagement