HG Insights

Senior Director, Customer Success, Solutions

HG Insights

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Senior

Tech Stack

Go

About the role

  • Demonstrate a track record of leading CSM & Solutions team for Global 2000 clients
  • Guide your teams to effectively partner with C-suite stakeholders (CTO, CIO, CFO)
  • Drive the design of end-to-end enterprise GTM workflows
  • Build a team of "consultative experts"
  • Foster collaboration between Sales, Solutions, and Customer Success

Requirements

  • 15+ years in technical leadership roles (Enterprise CSM, Solutions Architecture or System Integration)
  • Deep knowledge of Platform, API, Agents, MCP, Data Orchestration, and Go-To-Market (GTM) methodologies
  • Education: A B.S. in Data Science or a related field is desired; an MBA or TOGAF certification is a significant plus.
  • You understand a P&L statement as well as you understand GTM workflow and org design
Benefits
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GTM methodologiesData OrchestrationAPIPlatformAgentsSystem IntegrationEnterprise CSMP&L statementorg design
Soft Skills
leadershipcollaborationconsultative expertisepartnering with C-suite stakeholders
Certifications
TOGAF certification