HFD

Integrations Manager

HFD

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $120,000 per year

About the role

  • Own the technical integration lifecycle from initial scoping to go-live, acting as the primary technical point of contact for our partners and customers
  • Architect and test complex API flows using Postman to ensure robust data exchange between HFD and external partner systems
  • Serve as the translator between our internal engineering teams and external stakeholders, converting "business requirements" into precise technical specifications
  • Orchestrate project timelines in ClickUp like a conductor, ensuring every task, dependency, and milestone is tracked and delivered on schedule
  • Build a fortress of knowledge in Confluence, documenting API references, integration guides, and troubleshooting runbooks so that knowledge is shared, not siloed
  • Guard system health with Datadog, setting up monitors and alerts to catch integration anomalies before the customer even notices
  • Troubleshoot live integration issues with a surgical approach, isolating variables and resolving connectivity or data mapping errors rapidly

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business, or equivalent practical experience
  • 3+ years of technical experience working directly with customers in an implementation, solutions engineering, or technical support role
  • Expert-level proficiency in Postman demonstrated through complex collection runs, environment variable management, and automated testing scripts
  • Strong technical background with a proven ability to handle complex integrations (REST APIs, Webhooks, SFTP)
  • Experience with ClickUp for managing multiple concurrent integration projects and task tracking
  • Proficiency in Confluence for creating clear, accessible internal and external technical documentation
  • Working knowledge of Datadog for log management, monitoring, and system observability
  • Ability to pay close attention to detail and be self-motivated
  • Ability to multitask and excel in a fast-paced environment
  • Proficiency in Microsoft Excel
Benefits
  • Medical, Dental, Vision Insurance
  • 401k with 4% company match
  • Unlimited PTO
  • 6 days of paid sick time
  • 6 paid holidays
  • 1 floating holiday (from the HFD approved list)
  • EPIC company culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API integrationPostmanREST APIsWebhooksSFTPautomated testingtechnical documentationlog managementdata mappingtroubleshooting
Soft Skills
attention to detailself-motivationmultitaskingcommunicationproject management
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information SystemsBachelor's degree in Business