HeyGen

Account Executive

• Build your own pipeline - You will run high-volume, high-quality outbound into target accounts. This includes cold email, phone, LinkedIn, personalized video, account research, trigger-based outreach, and creative campaign ideas. You should be excited by the idea of finding your own opportunities, not waiting for perfect inbound leads.
• Own the full sales cycle - You will manage opportunities from first touch to close. That includes prospecting, qualification, discovery, product demos, business-case development, negotiation, legal/procurement coordination when needed, and handoff to Customer Success.
• Sell business outcomes, not just AI features - You will help customers understand how HeyGen can reduce video production costs, speed up content creation, improve localization, personalize customer communication, and unlock new video workflows that were not possible before.
• Sell across web app and API use cases- Some customers will want to use HeyGen directly through the web app. Others may want to integrate HeyGen into their own product, platform, workflow, or internal system using APIs. You do not need to be an engineer, but you should be technically curious and comfortable explaining technical concepts in simple business language.
• Move fast and create urgency - You will run fast commercial sales cycles, keep deals moving, and know how to create momentum with busy buyers. You should be comfortable asking direct questions, uncovering pain, tying pain to business impact, and driving next steps.
• Partner with PLG, growth, product, and customer teams- You will work with product-led growth signals, self-serve users, product usage data, customer requests, and inbound interest to identify expansion and conversion opportunities.
• Maintain strong pipeline discipline - You will keep CRM data clean, forecast accurately, manage next steps, and understand the difference between real pipeline and hopeful pipeline.

Commercial Account Executive, New Business

Engineer

• Own end-to-end enterprise deployments.
• Lead technical discovery, architecture, and production rollout for our most complex strategic accounts. Integrate HeyGen cleanly into customer CRM, LMS, HR, and marketing stacks.
• Build on the HeyGen API and LiveAvatar.
• Ship real-time conversational agents, session-based lifecycles, and WebRTC integrations inside client applications. Produce reusable reference implementations, SDK wrappers, webhook integrations, and eval harnesses that later get pulled back into the platform.
• Run the hard escalations.
• Act as the senior technical owner on production-blocking issues. Advocate for the customers’ technical needs on streaming, latency, and integration failures, and coordinate cross-functional fixes with engineering.
• Close the product feedback loop.
• Translate messy real-world requirements into structured product input. Identify patterns across custom builds that should be generalized into the platform, and partner with core engineering to productize them.
• Be a trusted technical voice for customers. Explain model behavior, performance trade-offs, and roadmap to non-technical executives and to customer engineering teams in equal measure.

Commercial Account Executive, New Business

Forward Deployed Engineer, Strategic Accounts