HEY HOLY

Senior Online Shop Manager

HEY HOLY

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Senior

About the role

  • You take ownership of the customer journey from the landing page or product detail page (PDP) — identify friction points before our customers do and resolve them together with design and development
  • You manage external developers and agencies — translate business and conversion goals into clear briefs, prioritize effectively, and ensure ideas go live quickly and cleanly
  • You identify and prioritize data-driven optimization opportunities across the entire shop — anything that improves conversion, retention, or ARPU lands on your list (and then in live tests)
  • You have our e‑commerce KPIs under control — and in focus: conversion rate, ARPU, retention, etc. are not just metrics to you but the playing field for real business results
  • You design, run, and analyze A/B experiments — whether copy, layout, or flow: you want to know what works, not just believe it

Requirements

  • You have at least 3 years of e‑commerce experience, ideally at a D2C brand — and you know how to not only plan growth but deliver it
  • You are as fluent in Shopify (must have) as others are in Google Docs — and equally comfortable with A/B testing tools, page builders, ClickFunnels, and web analytics (GA4, Hotjar, etc.)
  • You dive deep into our data and reports, spot patterns before they become obvious, and translate numbers into clear insights that optimize our shop and funnel
  • You bring a hands‑on mentality and a doer’s mindset — you don’t wait, you act when you see a problem
  • You thrive on pace, responsibility, and ownership — you want to shape, move, and improve things, not just follow along
  • You speak fluent German for our target audience communications and English for our company language
Benefits
  • Remote‑first: You don’t need an office to move big things — you decide how and where you work best, whether in our Frankfurt office, hybrid, or fully remote
  • Significant responsibility and creative freedom: You get real ownership and the chance to shape the role with your input and pace
  • Fast career growth: Those who move fast with us grow in responsibility, skills, and perspective
  • Personal training budget: We invest in your professional development — because your growth is our growth
  • Access to corporate benefits and Wellpass
  • Free HEY HOLY pet food: Because happy dogs are as important as happy people!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
A/B testingdata analysise-commerce optimizationconversion rate optimizationretention strategiesgrowth planningcustomer journey mappingfriction point identificationreportingdata-driven decision making
Soft Skills
ownershipresponsibilityproblem-solvingcommunicationadaptabilityinitiativecollaborationanalytical thinkingprioritizationhands-on mentality