Global Customer Success Readiness Program Manager
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Hybrid
Location: Spring • Texas • United States
Visit company websiteExplore more
Salary
💰 $92,600 - $213,500 per year
Tech Stack
About the role
- Drive Customer Success Business Requirements upfront NSI with the Hybrid Cloud BU
- Establish measurement framework and KPIs for readiness initiatives
- Track Geo activation, onboarding, adoption
- Own change management and prepare teams for process changes
- Design and run readiness experiments and pilots
Requirements
- BA or BS degree in Business or Computer Science
- 8+ years of experience in services industry
- Expertise and knowledge in NSI/BU Processes
- Skilled Program Management
- Product Marketing knowledge preferred
- Ability to interact with all levels of the company
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Program ManagementNSI ProcessesBU Processes
Soft Skills
Customer SuccessChange ManagementInterpersonal SkillsLeadershipOrganizational SkillsCommunication Skills
Certifications
BA degreeBS degree