Hewlett Packard Enterprise

Technical Consultant

Hewlett Packard Enterprise

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • Mexico

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About the role

  • Provide technology consulting to external customers and internal project teams.
  • Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs.
  • Create and maintain effective customer relationships so as to ensure customer satisfaction.
  • Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
  • Shape technical direction and technical strategies within the organization and for external customers.
  • Accountable for consistent and significant chargeability levels and for assisting in meeting or exceeding revenue and customer satisfaction goals.

Requirements

  • 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
  • Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
  • Able to contribute to the design for deliverables.
  • Has ability to perform/drive resolution of problems on individual products.
  • Able to communicate broad and specific concepts with team and to peers.
  • Able to produce documentation for use by team and customer.
Benefits
  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supporttechnology solutionsimplementationdesign for deliverablesproblem resolutiondocumentation
Soft Skills
customer relationship managementcustomer satisfactioncommunicationleadershipcollaboration
Certifications
Bachelor of ArtsBachelor of Sciencecomputer science degree