Hewlett Packard Enterprise

Lead Engineer – Professional Services, Managed Services

Hewlett Packard Enterprise

full-time

Posted on:

Location Type: Hybrid

Location: Heredia • Costa Rica

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Job Level

Senior

About the role

  • Lead large, cross-division functional teams or projects
  • Mentor and guide other engineers
  • Resolve technical issues (hardware and software)
  • Assist global peers to avoid or reduce problem occurrence
  • Document and summarize research, findings, and action plans suitable for use in automated systems

Requirements

  • Advanced University degree: post-graduate degree (i.e., Master of Arts/Science, MBA, etc.)
  • 7+ years experience in relevant technologies and customer environments
  • Excellent verbal and written English and Spanish communication skills
  • Additional technical communication skills in Portuguese are highly desired
  • Advanced network design skills related to HPE Networking products and technologies
  • Advanced troubleshooting skills in a technical environment
  • Knowledge of Cisco Systems or other similar vendor products desired.
Benefits
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network designtroubleshootingHPE NetworkingCisco Systemstechnical communication
Soft Skills
leadershipmentoringproblem-solvingcommunication
Certifications
post-graduate degreeMaster of ArtsMaster of ScienceMBA