Hewlett Packard Enterprise

Network Engineer – LATAM

Hewlett Packard Enterprise

full-time

Posted on:

Location Type: Hybrid

Location: Bogota • Colombia

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Job Level

SeniorLead

Tech Stack

FirewallsTCP/IP

About the role

  • Provide post-sales remote and on-site support of Network products to end-customers in Latam region
  • Develop and maintain expertise on the products deployed within the customer's network
  • Understand the customer’s organizational structure, become familiar with customer's network implementation and support procedures
  • Help drive to the highest level of network availability and sustainability
  • Carry out testing of new designs, features, and functionality as required by the customer
  • Validate patches and fixes to operating software
  • Troubleshoot equipment and network problems
  • Initiate and track TAC cases through to problem resolution
  • Produce a written summary report of the status of Design projects, equipment, and network problems on a regular basis to the customer

Requirements

  • Engineering or equivalent Graduates with 8+ years of relevant work experience
  • Ability to speak and write in English and Spanish fluently
  • Strong Interpersonal skills
  • Presentation skills
  • Ability to work well with many levels of customer engineering and management
  • Ability to work well with the juniper account team and Technical assistance center
  • 7+ years of experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments
  • 7+ years experience in managing large technical account activity revolving around network products from multiple vendors
  • Work experience working with Service Providers in the Telco Industry environment
  • Detailed technical experience in the installation and operation of IP Routers, Switches, and Firewalls
  • Detailed understanding of the protocols surrounding IP networks
  • These skills should generally include: TCP/IP fundamentals, IP subnetting and super netting and hierarchical routing principles, Routing protocol operation (OSPF and BGP), Routing policies at BGP peering points, VPNs and the associated tunneling technologies (L2TP, MPLS, etc.)
  • Experience, background, and knowledge on IPv6, Multicast, PIM and L3VPNs
  • Experience, background, and knowledge on EVPN, Segment Routing and Security
  • JNCA, JNCIP or equivalent certification level is nice to have
  • Experience in JUNOS JNCIS, JNCIP, JNCIE, CCNP, CCIE or other vendor equivalent expert level certifications are a strong plus
Benefits
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network supportIP routersswitchesfirewallsTCP/IP fundamentalsIP subnettingBGPOSPFVPNsIPv6
Soft skills
interpersonal skillspresentation skillscommunication skillscustomer managementteam collaboration
Certifications
JNCAJNCIPJNCISJNCIECCNPCCIE