Service Technician, Field Mechatronics Technician
HEUFT SYSTEMTECHNIK GMBH
full-time
Posted on:
Location Type: Hybrid
Location: Burgbrohl • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- On-site service: Install, commission and support our inspection devices directly at the customer’s site
- Maintenance & repair: Perform inspections, modifications and repairs on existing devices and machines
- Fault analysis: Diagnose technical faults and resolve them independently and efficiently
- User training: Instruct customers in the operation and maintenance of the devices and provide support for technical questions
- Customer communication: Coordinate appointments, spare-part deliveries and technical matters in close coordination with customers and internal departments
- International assignments: Support our customers primarily in Germany, occasionally in Europe and rarely worldwide
Requirements
- Technical education: You have completed vocational training in mechanics, mechatronics or a comparable technical qualification
- Working style: You work independently, are service-oriented and have a strong quality awareness
- Customer focus: You bring empathy, openness and intercultural competence when dealing with international customers
- Willingness to travel: You are flexible and prepared to travel regularly within Germany and occasionally internationally
- Language skills: You have good English skills, especially in technical contexts
- Teamwork: You collaborate reliably with colleagues and customers and take responsibility in field service
Benefits
- Flexible working hours & family-friendly structures – because work and private life should go hand in hand
- Flat hierarchies & short decision-making paths – here what you contribute matters, not your title
- Free language courses – we support your personal and professional development
- Capital-forming benefits & 13th-month salary – fair conditions and financial security included
- 30 days vacation plus special leave for exceptional life events
- Free parking, modern IT equipment and JobRad bike leasing – for sustainable mobility and smart working
- Employee discounts and attractive offers from our partners
- Sports and health programs with access to a company physician
- Regular company events & team activities – from summer parties to participation in sporting events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanicsmechatronicsfault analysistechnical supportdevice installationdevice maintenancedevice repairuser traininginspection devices
Soft skills
service-orientedquality awarenesscustomer focusempathyopennessintercultural competenceindependent workingteamworkresponsibility
Certifications
vocational training