Herbal Goodness

Account Executive

• Manage and grow assigned retail and wholesale accounts
• Build strong relationships with buyers and decision-makers
• Develop and maintain a qualified sales pipeline using Pipedrive CRM
• Identify and pursue new retail and wholesale opportunities
• Coordinate with company leadership and operations to ensure smooth execution of purchase orders
• Achieve agreed revenue, expansion, and distribution targets

Independent Sales Representative – Account Manager, Commission-Only

Procurement

• End-to-End PO Management: Receive internal purchase requisitions, verify details, and generate official Purchase Orders (approx. 3–5 POs per week).
• Vendor Communication: Serve as the primary point of contact for vendors. Send POs, confirm receipt, and resolve any discrepancies in pricing or availability.
• Payment Processing: Initiate and process vendor payments, ensuring alignment with credit terms and cash flow schedules.
• Invoice Management: Chase outstanding vendor invoices and ensure all documentation is complete before payment.
• Reconciliation: Verify that items received match the POs and invoices. Flag and resolve any shortages or overages immediately.
• Record Keeping: Maintain accurate, organized records of all procurement activities for the Finance Team.

Purchasing Manager, Part-Time Independent Contractor

Systems Engineer

• Develop and lead the company’s AI and automation roadmap aligned with business goals.
• Identify opportunities to streamline workflows, improve decision-making, and reduce operational friction through AI.
• Drive adoption of AI tools and workflows across departments, including training and change management.
• Establish AI standards, governance frameworks, and playbooks across the organization.
• Design and implement agentic and sub-agent workflows across key business processes.
• Build and maintain automations using platforms such as n8n, Make, Zapier, and Claude Code.
• Lead business process mapping and redesign initiatives to ensure workflows are optimized prior to automation.
• Architect and build AI-driven ERP and operational systems to support workflow automation, reporting, and analytics.
• Create dashboards and reporting systems to support executive and operational decision-making.
• Build internal dashboards and reporting pipelines using Looker Studio and related tools.
• Design and manage structured databases, data environments, and reporting pipelines.
• Work with tools and systems including: Notion databases, Snowflake, Google BigQuery, Looker Studio.
• Develop analytics models and forecasting tools where appropriate.
• Build and maintain advanced AI workflows using: LangChain or LlamaIndex, Retrieval-Augmented Generation (RAG) pipelines, Vector databases such as Pinecone, Weaviate, or Supabase.
• Lead API integrations between internal and external systems.
• Implement automations using: Webhooks and REST architectures, Python scripting for automation, Workflow orchestration tools.
• Support containerized and scalable deployments using Docker or similar tools.
• Evaluate infrastructure requirements for reliability and scalability of internal tools.
• Ensure data integrity, security, and responsible use of AI.
• Implement access controls, auditability, and accountability in automated systems.
• Establish AI standards and operational playbooks across the organization.
• Evaluate vendors and select best-in-class tools and platforms.
• Build internal knowledge by training teams and enabling adoption.
• Develop and maintain a long-term data architecture strategy.

AI Systems Architect, Strategy and Automation Lead

Operations

• Serve as the CEO's right-hand operations lead, providing leadership as needed.
• Participate in setting Short, Medium, and Long-Term company goals and strategy planning.
• Drive the Entrepreneurial Operating System (EOS) execution, ensuring accountability and traction across the organization.
• Partner with the CEO to position the business for a high-multiple exit within 5-7 years.
• Lead initiatives to reduce Cost of Goods Sold (COGS) by 10-15% and optimize the cost structure to target gross margins.
• Lead the setup, growth, and operations of our liquid and tea production lines at the new Eldorado facility.
• Oversee facility optimization and growth to maximize efficiency.
• Drive FDA/DSHS compliance and ensure the facility meets compliance for NSF, SQF, cGMP, and Organic certifications.
• Oversee the continued integration of our ERP system across manufacturing, warehousing, and fulfillment.
• Execute strategies to increase inventory turns and improve cash flow.
• Lead demand forecasting to eliminate Out-of-Stocks while managing product discontinuation and scrap execution.
• Manage relationships with COA-verified organic suppliers to ensure quality and price stability.
• Oversee all D2C (Shopify, Amazon) and B2B fulfillment, achieving shipping standards and freight efficiencies.
• Hire, train, and manage remote team leads and on-site warehouse/manufacturing staff.
• Develop and drive team KPIs and "Rocks," ensuring alignment with the broader company strategy.

Senior Operations Lead – Head of Operations

Financial Planning and Analysis

• Financial Reporting and Compliance
• Tax Prep & Support: Provide a template for books that support improved/efficient tax reporting, support the corporate structure, deploy tax optimization strategies.
• Ensure accurate transaction posting in QuickBooks Online (QBO).
• Prepare and present financial dashboards and performance reports.
• Profitability Analysis by Product & Channel: Analyze revenue, cost, and margin performance, identify top-performing and low-performing products, monitor financial KPIs.
• Financial Planning and Analysis (FP&A): Develop financial forecasts, revenue and expense modeling, define and track KPIs, establish realistic financial goals.
• Cash Flow Management and Optimization: Track cash inflows and outflows, develop forecasts for expected revenue and expenses.
• Managing Accounts Payable & Receivable.
• Cost Management and Process Optimization: Reviews and approves all POs and analyzes variances.
• Supporting Business Decision-Making: Assess financial viability and prepare financial reports.
• Compliance, Risk Management & Audit: Ensure compliance with regulations and collaborate with external auditors.
• Collaboration with Other Departments.

Independent Sales Representative – Account Manager, Commission-Only

Purchasing Manager, Part-Time Independent Contractor

AI Systems Architect, Strategy and Automation Lead

Senior Operations Lead – Head of Operations

Business and Finance Analyst