Herbal Goodness

Account Manager

• Identify, pursue, and secure new B2B retail, wholesale, practitioner, and contract manufacturing accounts
• Build relationships with health food stores, wellness retailers, practitioners, distributors, and small manufacturing businesses
• Prospect, pitch, negotiate, and close new business opportunities
• Support growth into specialty, natural, ethnic, and mainstream retail channels
• Manage and grow a pipeline of qualified opportunities
• Maintain regular follow-up with prospects and existing accounts
• Support the onboarding of new accounts and coordinate handoff internally
• Help strengthen relationships with key accounts and identify upsell opportunities
• Set up and maintain disciplined sales activity in Pipedrive, or similar CRM tools
• Use AI and automation tools to support outbound prospecting, contact discovery, follow-up, and reporting
• Maintain accurate records of leads, opportunities, account status, and next steps
• Generate regular pipeline and sales reports for leadership review
• Work closely with internal marketing and operations teams to support onboarding, fulfillment, and account success
• Coordinate internally to ensure strong execution once deals are closed
• Contribute feedback from the market to help improve sales materials, messaging, and product positioning

Sales, Key Account Manager