Hera

General

• Conduct comprehensive telehealth assessments for newly enrolled Medicare clients
• Synthesize complex medical histories and identify clinical priorities for ongoing care coordination
• Document clinical findings that inform care manager (Hero) intervention strategies
• Provide clinical oversight and collaboration as needed with care management team
• Establish clinical credibility and trust during initial patient contact

Telemedicine Physician – Geriatric Care

Bilingual

• Guide families through the onboarding process - paperwork, documentation, insurance verification, scheduling
• Convert referrals into active clients by helping families understand what Hera is and how we can be valuable in their care journey
• Coordinate between families and Hera's care team to ensure a clean handoff to their matched Hero

Telemedicine Physician – Geriatric Care

Onboarding Guide, Patient Enrollment, Spanish/English Bilingual