hepster

Account Manager / Partner Success Manager

hepster

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Main point of contact for partners and close collaboration with internal teams
  • Develop account strategies and implement them to achieve business objectives
  • Maintain long-term relationships with B2B partners
  • Work closely with product development, marketing, claims management, and customer support
  • Monitor internal and partner processes to ensure optimal product integration
  • Prepare revenue forecasts and performance reports
  • Ensure compliance with contractual agreements and resolve issues as they arise
  • Analyze industry, market, and business trends and identify cross-selling and upselling opportunities

Requirements

  • Several years of experience in (Key) Account Management, preferably in a B2B environment
  • Knowledge of insurance services, other financial services, or SaaS business models
  • Experience in project or process management, business case analysis, or business development
  • Customer-focused, structured and strategic working style with a forward-thinking mindset
  • Proactive communication, professional stakeholder management, and negotiation skills
  • Ability to work in interdisciplinary teams and drive tasks independently
  • Analytical thinking, problem-solving skills, and a high degree of personal responsibility
  • Excellent German and English language skills
Benefits
  • Permanent full-time employment
  • Independent work within a competent team
  • Hands-on onboarding into the company and your role
  • Experienced colleagues will mentor and coach you
  • Opportunities to shape your role, short decision-making paths, and a flat hierarchy
  • Start-up atmosphere combined with the security and dynamism of an expanding, award-winning company
  • A steep learning curve and extensive development opportunities
  • Continuing education — expand your know-how at our expense
  • An international team and international projects
  • Various company events
  • Office located directly on the Warnow river with good transport connections
  • Flexible work-from-home arrangements
  • Working hours Monday to Friday (no weekend or public holiday work)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ManagementProject ManagementBusiness Case AnalysisBusiness DevelopmentRevenue ForecastingPerformance ReportingProcess ManagementB2B SalesSaaS Business ModelsInsurance Services
Soft Skills
Customer-focusedStructured Working StyleStrategic ThinkingProactive CommunicationStakeholder ManagementNegotiation SkillsAnalytical ThinkingProblem-solving SkillsInterdisciplinary TeamworkPersonal Responsibility