Dental Strategic Account Manager
Henry Schein
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $99,622 - $155,660 per year
About the role
- Account Management – Responsible for all account management planning and execution.
- Lead broader account management and support teams with clearly defined goals and hold team members accountable with the highest standards of execution in managing Henry Schein’s top customers.
- Executive Engagement – Develop a strong partnership with customer executive leadership and with internal executives through Henry Schein’s Executive Sponsor initiative.
- Team Leader - Strategically manage the coordination of a cross-functional and cross-divisional team of subject matter experts to support assigned strategic accounts.
- One Schein - Drive the adoption of the entire Henry Schein portfolio through leveraging resources and knowledge across HSI.
- Partner with cross-divisional teams to understand and strategically influence customer goals and key performance metrics.
- Brand Loyalty – Create customer loyalty through Henry Schein’s best-in-class support teams, products and services.
- Contract Management – Guide the Henry Schein teams through RFPs, contract design and negotiations, and renewals by focusing on growth opportunities and profitability performance.
- Continue to drive customer engagement activities that promote contract compliance.
Requirements
- Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience
- Experience in large account management with in-depth knowledge of conceptual, strategic, and challenger sales methodologies
- Exhibits executive presence and displays effective rapport building skills with executive leadership within the company and industry
- High business acumen with the ability to engage with customer c-suite and industry leaders
- Understanding of dental industry trends pertaining to consolidation and multi-site operations
- Ability to drive influence and change through tactical empathy and strong emotional intelligence
- Proactively identify issues/opportunities and recommends actions with confidence
- Anticipate customer needs, questions, and challenges in advance by thinking two steps ahead
- Demonstrate ability to develop and execute on account strategy plans, manage multiple strategic partnerships, and maximize profitability of business opportunities
- Proven track record of exceeding sales targets in a high growth/fast-paced environment
- Strategic thinker in creating complex and value sustaining proposals to large, strategic customers
- Strong understanding of the entire Henry Schein offering
- Team player who can orchestrate large teams across the organization and create a productive working environment to support customer success
- High degree of comfort managing multiple, competing priorities in challenging environments
- Demonstrates understanding of the Customer Experience and creates and sustains ongoing forums that encourage a constant feedback loop
- Tactful and resilient in challenging situations
- Outstanding escalation management skills
- Expert planning, organizational, and time management techniques
- Excellent PowerPoint and Excel skills.
Benefits
- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- PTO [or sick leave if applicable]
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcontract managementstrategic sales methodologiesaccount strategy planningsales targets achievementproposal creationcustomer engagement activitiesRFPsnegotiationsprofitability performance
Soft Skills
executive presencerapport buildingbusiness acumenemotional intelligencetactical empathystrategic thinkingteam leadershipprioritizationescalation managementorganizational skills