Henry Schein One

Solutions Consultant, Dental SaaS

Henry Schein One

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $59,500 - $70,000 per year

Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities.
  • Create and deliver Henry Schein One (HS1) presentations and product demonstrations that reflect the value of the solution and outcomes provided to the customer.
  • Primary focus and expertise is on customers / accounts in the 1-7 segment.
  • Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
  • Present and articulate HS1 product's strengths, relative to competitors.
  • Spend up to 80% of time performing technical presentations for customers, partners, and prospects.
  • Provide consultative technical and sales support for Dental Analytics Solutions (Jarvis Analytics).
  • Translate product features into customer insights and value drivers.
  • Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption.
  • Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products.
  • Effectively communicate the necessity of required features to Product Management from the customer perspective.
  • Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class.
  • Assist Manager, Solutions Consulting Engineers in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality and release dates of Roadmap features.
  • May assist with responses and repository of Request for Proposal and Request for Information documents.
  • Collaborate with the Services and Customer Success teams to advise in the successful implementation of HS1 purchased solutions if needed.
  • May attend trade shows and create / deliver presentations at industry events.
  • Travel typically less than 10%.

Requirements

  • Typically 7 or more years of increasing responsibility in terms of any applicable professional experience
  • Minimum of 7 years of prior Pre-Sales Technical/Systems Engineering, relevant Dental Industry Experience or Solution Architect experience with software in a SaaS/HaaS Cloud environment, selling to C/VP level buyers
  • Typically a Bachelor's Degree or global equivalent in related discipline
  • Dental Software Experience (Dentrix Ascend/Enterprise, Dental Technology and Related IT Hardware or software)
  • Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions
  • Strong customer facing and relationship building skills
  • Demonstrated excellent verbal and written communication skills; needs analysis, positioning, business justification, and closing techniques
  • Demonstrates a high level of proficiency and a deep understanding of the problems facing the dental practice
  • High degree of understanding with competitive products
  • Good understanding of the dental industry
  • Proficient with tools, systems, and procedures
  • Basic planning/organizational skills and techniques
  • Good decision making, analysis and problem solving skills with ability to multi-task
  • Good communication, presentation, and public speaking skills.
  • Previous experience in a similar role as Solutions Consultant within the Dental Tech industry (Nice to have).
Benefits
  • Medical, Dental and Vision Coverage
  • 401K Plan with Company Match
  • Paid Time Off (PTO)
  • Paid Parental Leave
  • Sick Leave (if applicable)
  • Short Term Disability
  • Income Protection
  • Work Life Assistance Program
  • Health Savings and Flexible Spending Accounts
  • Education Benefits
  • Worldwide Scholarship Program
  • Volunteer Opportunities
  • Competitive compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Pre-Sales Technical EngineeringSystems EngineeringSolution ArchitectureSaaSHaaSDental SoftwareNeeds AnalysisBusiness JustificationClosing TechniquesTechnical Presentations
Soft skills
Customer Facing SkillsRelationship BuildingVerbal CommunicationWritten CommunicationDecision MakingAnalysisProblem SolvingMulti-taskingPlanningOrganizational Skills
Certifications
Bachelor's Degree