
Solutions Consultant, Dental SaaS
Henry Schein One
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $59,500 - $70,000 per year
Job Level
SeniorLead
Tech Stack
Cloud
About the role
- This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities.
- Create and deliver Henry Schein One (HS1) presentations and product demonstrations that reflect the value of the solution and outcomes provided to the customer.
- Primary focus and expertise is on customers / accounts in the 1-7 segment.
- Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
- Present and articulate HS1 product's strengths, relative to competitors.
- Spend up to 80% of time performing technical presentations for customers, partners, and prospects.
- Provide consultative technical and sales support for Dental Analytics Solutions (Jarvis Analytics).
- Translate product features into customer insights and value drivers.
- Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption.
- Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products.
- Effectively communicate the necessity of required features to Product Management from the customer perspective.
- Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class.
- Assist Manager, Solutions Consulting Engineers in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality and release dates of Roadmap features.
- May assist with responses and repository of Request for Proposal and Request for Information documents.
- Collaborate with the Services and Customer Success teams to advise in the successful implementation of HS1 purchased solutions if needed.
- May attend trade shows and create / deliver presentations at industry events.
- Travel typically less than 10%.
Requirements
- Typically 7 or more years of increasing responsibility in terms of any applicable professional experience
- Minimum of 7 years of prior Pre-Sales Technical/Systems Engineering, relevant Dental Industry Experience or Solution Architect experience with software in a SaaS/HaaS Cloud environment, selling to C/VP level buyers
- Typically a Bachelor's Degree or global equivalent in related discipline
- Dental Software Experience (Dentrix Ascend/Enterprise, Dental Technology and Related IT Hardware or software)
- Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions
- Strong customer facing and relationship building skills
- Demonstrated excellent verbal and written communication skills; needs analysis, positioning, business justification, and closing techniques
- Demonstrates a high level of proficiency and a deep understanding of the problems facing the dental practice
- High degree of understanding with competitive products
- Good understanding of the dental industry
- Proficient with tools, systems, and procedures
- Basic planning/organizational skills and techniques
- Good decision making, analysis and problem solving skills with ability to multi-task
- Good communication, presentation, and public speaking skills.
- Previous experience in a similar role as Solutions Consultant within the Dental Tech industry (Nice to have).
Benefits
- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- Paid Time Off (PTO)
- Paid Parental Leave
- Sick Leave (if applicable)
- Short Term Disability
- Income Protection
- Work Life Assistance Program
- Health Savings and Flexible Spending Accounts
- Education Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
- Competitive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Pre-Sales Technical EngineeringSystems EngineeringSolution ArchitectureSaaSHaaSDental SoftwareNeeds AnalysisBusiness JustificationClosing TechniquesTechnical Presentations
Soft skills
Customer Facing SkillsRelationship BuildingVerbal CommunicationWritten CommunicationDecision MakingAnalysisProblem SolvingMulti-taskingPlanningOrganizational Skills
Certifications
Bachelor's Degree