Junior Customer Success & Implementation Manager
Helu.io
full-time
Posted on:
Location Type: Hybrid
Location: Wien • Austria
Visit company websiteExplore more
Salary
💰 €31,000 - €35,000 per year
Job Level
About the role
- Support with onboarding and implementation of new customers
- Conduct implementation calls and product training
- Work closely with our Implementation team
- Build knowledge around controlling (management accounting), accounting, and DATEV
- Collect customer feedback and contribute to the ongoing development of our product
Requirements
- Degree or vocational training in business, finance or accounting
- Interest in finance, controlling and software solutions (SaaS / FinTech)
- Structured and reliable working style
- Strong communication skills and enjoyment of working with customers
- Excellent German language skills, both spoken and written
- Knowledge of accounting or DATEV is a plus but not required
Benefits
- Attractive starting salary: €31,000 - €35,000 gross per year, depending on experience
- Flexible working: Two days per week in the Vienna office; the remaining time is flexible remote work (from 20 hours/week)
- Fast development: Direct collaboration with our founder, early responsibility and a steep learning curve
- Training: Personal development budget at a growing FinTech scale-up
- Additional benefits: Free Wiener Linien ticket, weekly team lunch and regular team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingmanagement accountingDATEVSaaSFinTech
Soft Skills
strong communication skillsstructured working stylereliable working stylecustomer engagement
Certifications
degree in businessdegree in financedegree in accountingvocational training in businessvocational training in financevocational training in accounting