Customer Support

• Respond to customer inquiries through phone, chat, and email in a professional and empathetic manner.
• Resolve customer concerns efficiently, ensuring each issue is handled with care and accuracy.
• Maintain a deep understanding of company products and services to deliver informed assistance.
• Investigate and troubleshoot issues, coordinating with internal teams for timely resolutions.
• Partner with Sales, QA, and Operations to align service delivery with company goals.
• Meet or exceed performance metrics related to customer satisfaction, quality, and response times.

Customer Service Representative

PPC Customer Support Care, German Desk

Client Support Specialist – Workplaces, B2B

Tech Support Specialist

Customer Support Representative – English/Spanish

Customer Support Agent