You will own our channel and marketplace partnership strategy, developing and executing multi-year joint go-to-market plans that directly drive sourced pipeline, co-sell momentum, and closed revenue.
You will build and maintain executive-level relationships with priority partners, aligning Help Scout’s revenue goals with partner initiatives and ensuring strong quarterly business outcomes.
You will collaborate closely with Sales to lead account mapping, pipeline reviews, and opportunity execution, enabling partner sellers to confidently position and close Help Scout opportunities.
You will develop joint marketing and marketplace initiatives — including events, campaigns, and listing optimizations — that generate measurable TCV and pipeline impact.
You will track, analyze, and report on sourced, influenced, and co-sell revenue metrics, ensuring our alliance investments deliver clear and repeatable ROI.

Requirements

You bring 5–10+ years of experience in partnerships, alliances, or strategic sales roles with direct accountability for driving revenue through channel or marketplace ecosystems.
You have hands-on experience working within or alongside partners such as AWS (APN, Marketplace, co-sell), TD SYNNEX, Carahsoft, or similar hyperscaler and distribution models.
You have a proven track record of turning partnership strategy into measurable pipeline and closed revenue, not just relationship management.
You are comfortable engaging senior stakeholders, navigating matrixed organizations, and aligning cross-functional teams to execute joint GTM plans.
You are data-driven, commercially minded, and fluent in SaaS sales cycles, cloud economics, and modern go-to-market motions, with curiosity about how AI is shaping partner ecosystems.
You are highly proficient with AI-powered tools and incorporate them into your daily workflow to increase productivity, improve decision-making, and drive measurable outcomes.

Benefits

Competitive salary and an internal, transparent salary formula based on market data
Flexible time off – you choose the holidays and vacations that make sense for you
12 weeks of fully paid parental leave for all new parents, including adoption and foster care
A home office stipend to help you get set up and productive
A co-working stipend up to $300 a month if you choose to work out of your house
A yearly professional development stipend of $1,800 to help you grow in your craft
If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

partnership strategyrevenue generationpipeline managementgo-to-market plansjoint marketing initiativesdata analysisSaaS sales cyclescloud economicsAI integrationmeasurable outcomes

Soft Skills

executive relationship buildingcross-functional collaborationstakeholder engagementstrategic thinkingdata-driven decision makingcommercial mindsetcuriosityorganizational navigationcommunicationleadership