Hello Neighbor

Individual Giving Manager

Hello Neighbor

full-time

Posted on:

Location Type: Hybrid

Location: Pittsburgh • Pennsylvania • 🇺🇸 United States

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Salary

💰 $24 - $24 per hour

Job Level

Mid-LevelSenior

Tech Stack

Spring

About the role

  • Develop and execute a 12-month individual giving plan across small, mid-level, and emerging major donor tiers
  • Build and maintain a portfolio of 100–150 mid-level and emerging major gift donors (discovery, qualification, cultivation, solicitation, stewardship)
  • Partner with Executive Leadership on top-tier donor cultivation, providing briefing materials and talking points
  • Oversee donor-advised funds and support corporate giving initiatives, including employee matching gift programs
  • Own annual giving campaigns (end-of-year, spring appeals) and special campaigns (Welcome Week, Giving Tuesday)
  • Grow the monthly giving program, manage benefits, upgrade paths, churn reduction, and credit card recovery
  • Implement a tiered stewardship system and produce donor-centric materials with Programs and Communications
  • Plan and execute donor recognition events, small salons, and volunteer-to-donor conversions
  • Secure, track, and manage in-kind donations and ensure proper fulfillment and acknowledgment
  • Maintain accurate donor and fundraising records, build dashboards and reports, and ensure compliance with gift policies

Requirements

  • 5+ years of experience in nonprofit development or fundraising
  • At least 2 years focused on individual giving or annual fund management
  • Proven track record of managing donor relationships and meeting revenue goals
  • Proficiency with Salesforce
  • Proficiency with Microsoft Office Suite
  • Experience with major gifts, event-driven fundraising, and in-kind donations (preferred)
  • Experience with monthly giving programs, direct mail or digital acquisition campaigns, and board engagement (nice-to-haves)
  • Highly organized, tech-savvy across multiple donor systems and detail-oriented
  • Candidates must be authorized to work for ANY employer in the U.S.; no visa sponsorship available
  • Cultural sensitivity and commitment to equity; lived migration experience or additional language fluency (a plus)
Benefits
  • Comprehensive medical/dental/vision insurance for employees and dependents (75% employer-paid)
  • Generous PTO policies
  • Paid holidays
  • Participation in employer-sponsored retirement savings with employer match (after 12 months of employment)
  • Hybrid work schedule — Required in-office Tuesday to Thursday (9am–5pm)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
nonprofit developmentfundraisingindividual givingannual fund managementdonor relationship managementrevenue goal achievementevent-driven fundraisingin-kind donationsmonthly giving programsdirect mail campaigns
Soft skills
highly organizedtech-savvydetail-orientedcultural sensitivitycommitment to equity
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