Manager, GTM Enablement, Onboarding
Hello Heart
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $135,000 - $145,000 per year
About the role
- Own, iterate and execute a world-class onboarding program that quickly and scalably brings all GTM new hires to full productivity in record time.
- Guide members of all GTM teams through their first 4-6 weeks at Hello Heart, including Sales, BDRs, Customer Success, Implementation, Channels, Partnerships, Consultant Relations & Medical Affairs.
- Own all onboarding content - collaborating with leaders of various functions (e.g. Sales) and your GTM Enablement peers that are dedicated to those functions to ensure onboarding content is 100% reflective at all times of the ever-evolving GTM playbook and positioning
- Maintain a curriculum that seamlessly onboards new hires to the 'Hello Heart Way' holistically, including value props, positioning, processes, tools & culture
- Optimize the balance between scale and personalization - ensuring a curriculum that is specific and relevant to the specific role/department, while also building for scale as Hello Heart rapidly grows
- Partner with the GTM Systems team to ensure new hires are onboarded to the Hello Heart tech stack
- Conducting certifications & scorecards (including listening to Gong) to ensure new hires are thriving with the use of Hello Heart best practices.
Requirements
- 2+ years leading GTM onboarding (will consider candidates who have led specific functions such as Sales onboarding, without necessarily having led all GTM teams’ onboarding)
- 5+ years of professional work experience, including 3+ years in training, onboarding, or enablement
- Exceptional project management skills - with experience using Asana or similar tools
- Familiarity with the GTM tech stack to get new hires (of varying technical experience) up and running quickly, including Salesforce, Highspot, Salesloft & Sales Navigator
- Exceptionally detail-oriented and process-oriented with a knack for scaling & efficiency
- Ownership mentality - able to own, iterate, and evolve the onboarding program with minimal oversight
- Strong presentation, training & interpersonal skills - with comfort discussing areas of development during certifications & Gong reviews
- A knack for explaining complex concepts in a clear, succinct, and concrete way.
Benefits
- Positive, diverse, and supportive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GTM onboardingproject managementtrainingonboardingenablementcurriculum developmentprocess optimizationcontent creationcertificationsscorecards
Soft Skills
detail-orientedprocess-orientedownership mentalitypresentation skillstraining skillsinterpersonal skillscommunication skillsscalingefficiencycomplex concept explanation