Hello Heart

Senior Manager, Channel Sales Operations

Hello Heart

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $165,000 - $175,000 per year

Job Level

About the role

  • Understand Hello Heart’s value and product to drive meaningful conversations and expand partnership opportunities
  • Develop and maintain materials (e.g., reports, decks, etc.) that will support the Channel sales team to build better external relationships and drive more client wins through our partnerships
  • Manage key projects across all of Hello Heart’s reseller partnerships (e.g., updating contracts with new commercial terms, new product roll-outs, etc.)
  • Liaise between our partner contacts and our Client Success team to help drive issue resolution for our mutual clients
  • Effectively collaborate with members of cross-functional teams, Sales, Customer Success, Sales Ops, Partnerships, Strategic Alliances, Corporate Marketing, Customer Success, Analytics, Product, and Marketing teams

Requirements

  • 3+ years of management consulting and project management experience
  • Experience and success in developing sales materials that build/maintain partner interest and support relationships
  • Experience with the following applications: Google Suite, Salesforce, Asana, and Microsoft Office (Excel, Word, Powerpoint)
  • Must have flexibility to support Pacific, Central, and East Coast hours as needed
  • Willingness to travel 10% of the time to meet key partner contacts
  • Independent thinker with a demonstrated strong problem-solving skill set
  • Ability to effectively escalate to leadership matters that have a strategic impact
  • Experience in a high-growth, fast-changing environment
  • Strong written and verbal communication and presentation skills
  • Highly organized, able to multitask, and easily adapt to change
  • Excellent organizational and analytical skills and a detail-oriented problem-solving approach

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementsales materials developmentproblem-solvinganalytical skillspresentation skills
Soft skills
independent thinkerstrong communicationhighly organizedmultitaskingadaptability